Seven Falls Park Attendant at The Broadmoor Hotel's Talent Acquisition Team

Colorado Springs, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

15.16

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Guest Engagement, Driving, Ticket Sales, Grounds Maintenance, Trail Maintenance, OHV Operation, Cleaning, Traffic Flow Management, Revenue Collection, Safety Reporting, Snow Removal, Interpersonal Communication, Adaptability

Industry

Hospitality

Description

Job Title: Seven Falls Park Attendant (Seasonal) Pay Rate: $15.16 /hr. Job Summary: The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Seven Falls team, this position will serve as an ambassador of the park to provide friendly engagement to our guests. Performs duties needed to assist park guests with any and all needs, maintain the park grounds and facilities, seasonal activities, driving trams or in-park shuttle, general park information and trail maintenance. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about The Broadmoor here. What you will be doing: • Has a smile with a welcoming and positive attitude that supports the philosophy of a Broadmoor owned property • Consistently provides a high level of service to all guests, external and internal • Regularly moves between park jobs with adaptation and ease; i.e. Gate Greeter, Tram Driver, Ticket sales, Ticket Checker, NPEC Lot Attendant, Retail associate and other General duties. • Assists guests with directions, information on tickets, shuttle transportation, park attractions and guidance • May be asked to drive guest and employee shuttles in the park • Maintains park grounds to include picking up trash, emptying trash cans, sweeping designated areas and clearing trails or roads as necessary • Answers phone calls when necessary • May operate a small utility OHV (age restrictions may apply) • May be required to clean ALL restrooms (Park and NPEC facilities), elevators, elevator lobbies, Park offices, locker rooms and other work areas by using hands, brooms, dust pans, mops, vacuums, brushes, rags, cleaning agents or any other tool appropriate to the task. • Assists in ensuring all departmental vehicles are fueled, clean and maintained • May be asked to assist with traffic flow and revenue collection during parking events • Cleans and keeps NPEC Parking Lot and guest shuttle waiting area clear of debris • Oversees emptying NPEC Parking Lot trash bins • Ensures that signage is maintained as necessary • Checks lights and reports any maintenance and or safety concerns throughout the Park and NPEC Lot. • Reports any security issues/concerns to Park Supervisor, Director of Operations. • Assists during winter to ensure that snow removal is conducted in guest areas. • All other duties as assigned by the Park Supervisors and Director of Operations This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change. What we are looking for: Enthusiastic, friendly, and energetic team member who works well with others Valid Driver’s License preferred as this position may need to transport guests and drive employee shuttles Any employee driving a Broadmoor vehicle must be 18 years or older Strong interpersonal communication skills Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times. *Reasonable accommodations will be made for individuals with disabilities* Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At The Broadmoor, we are looking for exceptional team members who are willing to learn, grow and deliver 5-star service to our guests. Why Choose The Broadmoor (Benefits) Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world. Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits. Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career. Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation. This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.

Responsibilities

This role involves serving as a park ambassador, providing friendly engagement and exceptional service to guests by assisting with needs, providing information, and maintaining park grounds and facilities. Responsibilities are varied and may include operating shuttles, handling ticket sales, cleaning various areas, and assisting with seasonal activities and maintenance tasks.