The Operations Area Manager is responsible for overseeing operations within a designated area, ensuring efficient management of resources and personnel. This role involves coordinating tasks, activities to meet performance goals, optimizing supply chain processes, and leading a team to maintain high standards of quality, accuracy, and efficiency. The Area Manager will work closely with other departments, suppliers, and partners to enhance productivity and customer satisfaction.

QUALIFICATIONS:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (preferred).
• 2+ years of experience in logistics, supply chain, or warehouse management.
• Strong leadership and team management skills with the ability to motivate and develop a team.
• Excellent problem-solving, organizational, and analytical skills.
• Experience managing a team of 20+ employees
• Familiarity with logistics software and inventory management systems.
• Knowledge of transportation regulations and safety standards.

WHO WE ARE:

Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! We’re a Series C company with $154M in venture capital funding with more than 800+ customers and 20,000 active users. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics.
Our mission is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.

KEY RESPONSIBILITIES:

• Manage Department Operations: Oversee day-to-day operational activities, including inventory management, shipping, receiving, and distribution within the assigned area. Ensure smooth operation and timely delivery to meet customer expectations.
• Team Leadership: Lead, motivate, and develop a team of warehouse leads and associates. Conduct training and performance evaluations to maintain high standards.
• Process Optimization: Analyze and improve operational processes, identify bottlenecks, and implement changes to enhance efficiency, reduce costs, and optimize resource allocation.
• Compliance and Safety: Ensure compliance with company policies, industry regulations, and safety standards. Promote a culture of safety and adherence to best practices.
• Inventory Control: Ensure accurate tracking of inventory levels and stock rotation to prevent overstocking or shortages. Oversee periodic inventory counts and audits.
• Reporting: Generate regular reports on department performance, including success metrics, cost analysis, and productivity. Provide insights to senior management to support strategic decisions.
• Customer Satisfaction: Focus on meeting customer service standards by ensuring timely, accurate, and reliable department performance.