To effectively manage the Technology, Performance, People & SFM service streams within mobilisation and transition of new accounts in line with the established M&T Standard Operating Procedure and accredited project management principles
To perform role of the ‘Critical friend’ for HR, IT and Business Standards
To support the delivery of the IT service stream as and when required
To complete any supporting activity the Business Standards team require
To escalate any risks or issues proactively as per the Risk Management framework
To effectively implement the LfE process and work with the Head of Mobilisation to continuously improve the service
To successfully manage and complete effective account recoveries and various change initiatives as and when required
To support EMCOR UK’s Business Development Team in selling EMCOR UK’s Mobilisation and Transition product to new and existing clients
To be an effective member of EMCOR UK’s Mobilisation and Transition Team You may also be required to perform the role of EUK Product/Service owner if requested by the product team
To support the design, implementation and management of an effective TUPE process (including a cultural change programme) in collaboration with HR
To support the design, implementation and management an effective TUPE Be There for Life process in collaboration with WSA which will involve measuring the no. of accidents, incidents and Near misses within the first 6 months of the contract start
To design, implement and manage the TUPE competency assessment and training process
WHAT YOU’LL DO:
To effectively establish and manage EMCOR’s relationship with your client counterpart throughout M&T as per the agreed terms of reference document
To review and understand the commercial obligations for contractual service delivery.
To maintain the People, Performance, Technology and Soft Services mobilisation programme pack, which reflects the contract scope and agreed processes.
To design and implement all processes for the account in partnership with all service streams
To design the technical specifications for the SFM subcontractors in partnership with the procurement lead
To assume the role of another SME as and when required
To complete 100% of allocated stream activities within the M&T programme
Prepare and manage service stream related risk register during mobilisation phase and hand these to Contract lead once steady state has been achieved.
Prepare regular internal status reports identifying current and potential risk and opportunity
To design and implement account recovery plans and change projects
To continually make suggestions for M&T SOP improvements
To support the Transformation SLT with the completion of any other reasonable requests
To work collaboratively with the other Transformation Teams to share best practice and proactively continuously improve the Transformation service.
To design, implement and manage the M&T reporting function for both internal and external audiences
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