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SG - Senior Desktop Engineer at Computacenter

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

2nd Level Support, Endpoint Management, Hardware Troubleshooting, Software Installation, Microsoft Operating Systems, Customer Relationship Management, IT Asset Management, English Communication

Industry

Information Technology & Services

Description

As an IT Supporter (f/m/d) in the automotive industry, you can expect an exciting task. You will look after our customers and act as a central interface for all IT questions. Start now in a committed team that will support you with full commitment and offer you opportunities for your personal development. Look forward to a varied job with direct customer contact! As part of this job, we offer you the opportunity to take on the following tasks: You are responsible for 2nd level support for all device requests. You will be responsible for 2nd level support for all endpoint requests in the production environment. You will be responsible for the technical support of users on site or at the service point. You will be responsible for the expenses and receipt of IT equipment and mobile devices, including initial instruction for end users. You will carry out software installations, solve hardware and software problems and process tickets. You will provide our customers with advice and support and thus build sustainable customer relationships. You will be responsible for the support, delivery and installation of PCs, laptops and printers. You are willing to work shifts and, if necessary, to be on call for support. Requirements: You have completed IT vocational training, retraining or comparable knowledge acquired in practice and extensive professional experience, especially in the automotive sector. You have very good hardware knowledge of the common manufacturers and have very good knowledge of current Microsoft operating systems. You have a class 3/B driver's license. Very good English written & spoken communication skills. You enjoy dealing with end users. Are you communicative and curious to get to know the latest technologies? No problem, we will be happy to support you with further training.

Responsibilities

Provide 2nd level technical support for endpoints and devices within a production environment and on-site. Manage the deployment, installation, and maintenance of PCs, laptops, and printers while maintaining strong customer relationships.