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SG - Senior Desktop Engineer (RG) at Computacenter

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Standards Compliance, Security Policies, User Training, IT Support, Hardware Identification, Service Improvement, Technical Knowledge-base Maintenance, Conference Room Technologies, Printer Support, Active Directory, Duo, Yubikey, Google Apps/Suite, SSO, OSX Security, Windows Security

Industry

Information Technology & Services

Description

Role Responsibilities: Ensure compliance for all IT standards and security policies Develop instructional documentation and provide training to users Driving support for users for all IT needs Identify gaps across hardware and services and then execute initiatives to improve quality of service Ability to be onsite at required times Assist in maintaining accuracy and relevance of the technical knowledge-base Ensure service of Conference Room Technologies are operating Printer Support Role Requirements & Applicable Technologies 5+ years of work experience Ability to work autonomously, prioritize, and self-manage time Excellent proficiency in written and verbal communication Resiliency / Flexibility Familiarity with servicing abroad spectrum of development collaboration tools, including Active Directory, Duo, Yubikey and Google Apps/Suite and SSO Proficiency in OSX Windows and OSX security fundamentals Foundational understanding of Agile Conference and Meeting Room Support (Google, Logitech and Crestron) Knowledge and prior use of Ticket-tracking software Foundational understanding of authentication protocols such as LDAP Networking principles and applications/ technologies (e.g.,TCP / UDP protocols, DNS, DHCP, GPO services)

Responsibilities

The role involves ensuring compliance with IT standards and security policies while developing documentation and providing comprehensive support for all user IT needs. Responsibilities also include identifying and executing initiatives to improve service quality across hardware and services.