JOB SUMMARY

The SGT, Solid Ground Transportation, Human Resources Manager position supports Solid Ground Transportation, our largest program. This role is responsible for benefit and leave administration, accommodations, and workers compensation claims, related to SGT. Effectively coordinates all cases/claims to include general administration, comprehensive case management and program compliance with the L&I, Family and Medical Leave Act and all related employment laws. Assists with Employee Relation issues. Provides project management support for special assignments and initiatives. Oversee the DOT process related to hiring, random testing and injuries. This position requires strong problem-solving and attention to detail, data analytics skills, collaboration, and organizational skills, and supporting a union environment.
**PLEASE NOTE: This is replacing the SGT, HR Business Partner role that was previously posted.

ESSENTIAL RESPONSIBILITIES, DUTIES & TASKS

25% Benefits Administration: Respond to employee questions including but not limited to plan eligibility, life event changes and wellness events. Orient new hires and educate/train current employees on benefits. Inform employees of changes and developments related to benefits including eligibility, coverage, and provisions. Participate in vendor and HRIS audits to ensure accuracy of benefit records. Participate in the annual open enrollment processes and new employee benefits enrollment to ensure all critical tasks are completed, employee communication is timely, and deliverables are executed. Maintain knowledge of trends, developments, and best practices in benefits administration. Keeps informed of collective bargaining agreement provisions to aid with benefit or leave related matters. Independently researches issues, gather data, and advise on findings.
20% Leaves Administration: Assist and is liaison for the Benefits & Leave Administrator for the full cycle leave administration processes including Parental Leave, FMLA, Paid Family & Medical Leave (PFML), personal leave and other types of company approved leave for SGT. Oversee and administer all Workers Compensation claims related to SGT only. Will also work with medical accommodations and return-to-work processes. Support Leave requests, providing employees guidance and procedures on how to navigate full cycle of Leave from initiation to return to work. Oversee tracking, documentation, and timely responses for active leave of absences and incoming requests. Work closely with SGT management to support employees who go on leave. Arrange approval of employee leaves to properly track in the system. Coordinate with the Benefits & Leave Administer & Payroll team to ensure pay and use of PTO (or other leave codes) is reflective of the actual leave schedule and collaborate on the true-up and reconciliation process when the employee returns to work. Field and answer leave related questions about state and federal regulations, healthcare plans, and Americans with Disabilities Act (ADA) related inquires. Liaison between departments and vendors on Workers Compensation related inquiries. Assist employees with Short-Term and Long-Term Disabilities inquiries.
20% Drug and Alcohol Program Coordination: Assist in administering the Department of Transportation Drug and Alcohol program; track and analyze statistical data required for Federal reporting purposes; generate quarterly and annual reports; reconcile quarterly invoices and maintain drug and alcohol testing files for randoms, new hires and work injuries; conduct drug and alcohol testing reference checks. Prepare and participate in federal audits.
20% Employee & Labor Relations/Employee Engagement: Under the general direction of the Senior HR Director, provide HR policy/union contract interpretation and procedural guidance and applicable trainings. Assist with onboarding and offboarding processes. Participate in labor management meetings and union negotiations. Send monthly union rosters to the unions. Maintain knowledge of legal requirements related to day-to-day management of employees. Assist employees and SGT management with resolving employment related issues with a strong emphasis on maintaining positive interpersonal relations and problem-solving informed by anti-racist principles and trauma informed care.
10% Compliance Reporting: Assist with annual reporting for OSHA, MVR, (Motor Vehicle Reports) and unemployment claims. Attend unemployment hearings when applicable.