Shack Assistant - Bristol at Loaf

Patchway, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Knowledge, Customer Service, Order Processing, Upselling, Brand Maintenance, Housekeeping, Safety Awareness, Attention To Detail, Confidence, Common Sense, Team Player, Flexibility, Accountability

Industry

Furniture

Description

At Loaf we make insanely comfy sofas, beds and homewares that help people lead more comfortable lives. Founded in 2008, Loaf has steadily grown each year to become one of the leading premium furniture and homeware brands in the UK. We now have 11 Shacks (stores to everyone else!), with more on the way. It's an exciting time to join an ambitious business. The Job Ensure tiptop product knowledge and understanding of our brand at all times Consistently provide helpful and informed service with confidence and clarity Process orders on our systems, providing delivery, 'will it fit' and lead time advice Recommending "up-sell" products Maintaining the Loaf brand in the Shack to the highest standard by following the Shack Retail Guidelines Carry out housekeeping tasks in line with Loaf's standards both on and off the shop floor Help to maintain a safe and healthy work environment Be passionate about the Loaf brand and our products We're looking for Previous experience in customer facing roles The ability to work independently and to take responsibility and be accountable for your actions Excellent attention to detail Confidence and common sense A great team player with the ability to promote and help build a positive work environment Flexibility and availability to work at other showroom locations during our Monday to Sunday opening hours. Some of our benefits: 33 days holiday, increasing by 1 day each year for 3 years Enhanced family leave policy Staff and friends and family discount scheme Healthcare cash plan EAP programme Shopping discounts Cycle to work scheme Half a day for Christmas shopping Life Assurance - 4 times annual salary What's it like working at Loaf? We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we're always striving for better, more efficient ways to deliver to the highest standard. As a business, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves. We'd love you to join us on our journey. Please note that due to a high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, one of our Loafers will reach out to you to organise a face to face interview in Nuneaton in the first instance. Some of our benefits: 25 days holiday, increasing by 1 day each year for 3 years, plus 8 days for bank holidays Enhanced family leave policy Staff and friends and family discount scheme Healthcare cash plan EAP programme Shopping discounts Cycle to work scheme Half a day for Christmas shopping Life Assurance - 4 times annual salary What's it like working at Loaf? We are a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. The customer is at the heart of everything we do and we're always striving for better, more efficient ways to deliver to the highest standard. As a business, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves. We'd love you to join us on our journey.

Responsibilities

The assistant must ensure excellent product knowledge and consistently provide informed customer service, including processing orders and advising on delivery details. They are also responsible for maintaining the brand standard in the store and carrying out necessary housekeeping tasks.