DESCRIPTION & REQUIREMENTS

The Shared Services Coordinator (SSC) supports and assists with daily HR operations including areas such as onboarding, training, performance management, benefits, offboarding, and employment law compliance. In addition, this role will also provide support to a variety of HR functions of moderate difficulty in HR. The SSC works with the Shared Services team to provide unmatched client service and effective human resource support to achieve firm goals and objectives.
This individual must understand business priorities, proactively anticipate needs, have a take charge/ownership attitude, and react with the appropriate urgency. The SSC will utilize independent judgment and discretion to apply knowledge of Forvis Mazars’ policies, procedures, and practices. A high level of integrity and discretion in handling confidential information, as well as professionalism in working with employees and firm leaders, is critical. This role requires strong interpersonal skills and a friendly and professional demeanor. The SSC must demonstrate highly effective organizational and time management skills to ensure maximum productivity. He or she must be adept at working on multiple concurrent tasks, with ongoing interruptions, and have the ability to work with little or no supervision while performing duties. The ability to work as a team player is required

MINIMUM QUALIFICATIONS:

• Associates Degree
• At least 1 year of relevant experience
• Strong client focus with critical thinking and verbal and written skills; self-starter with strong project management skills; strong attention to detail with excellent prioritization skills required
• Proficient in MS Office products.

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree
• 3 -5 years of relevant experience
• A working knowledge of a Human Resources Information System (HRIS) and applicant tracking system (ATS) preferred.
• SHRM-CP or PHR preferred but not required.
• Well-developed interpersonal skills to interact with Partners, senior management, and employees on matters of a confidential or sensitive nature
• Personal initiative: ability to think proactively and problem-solve
• Ability to maintain a high level of confidentiality
• Ability to keep commitments, inspire the trust of others, work ethically and with integrity, uphold firm values, and accept responsibility for own actions
• Ability to demonstrate highly effective organizational and time management skills to ensure maximum productivity.
• Ability to work on multiple concurrent tasks, with ongoing interruptions, and have the ability to work with little to no supervision while performing duties.
• Ability to work as a team player
• Strong organizational skills and the ability to perform independently at a high level: self-directed, self-motivated.

• Maintains a variety of files and documents, records, enters and verifies data into computer systems as needed
• Responds accurately and confidently to Help Desk questions submitted by firm employees, HR team, and firm leaders
• Processes and maintains appropriate documentation for new hires, transfers/promotions, terminations, compensation increases, etc. by utilizing the appropriate HR protocol, forms and resources
• Communicates and collaborates well with other departments, offices and personnel (of all levels) firmwide
• Seeks opportunity to gain efficiencies in time and procedure for those you serve
• Maintains and secures confidential records such as personnel records
• Demonstrates HR risk management skills in surfacing issues or potential issues to MP and NO
• Participates in HR team projects and initiatives to enhance HR processes, provide necessary updates, support a culture of compliance, or other opportunities as requested when available
• Understands or seeks guidance on firm offered benefits to assist new employees as requested
• Provides overall administrative support such as preparing forms and reports, composing regular and special correspondence, arranging and coordinating meetings with management and staff, processing and maintaining confidential documents, and other duties as assigned
• Compiles and maintains employee records and provides information needed by authorized persons when necessary
• Assists with special projects, as assigned (e.g. research projects)
• Troubleshoots unanticipated challenges and swiftly acts to resolve in an effective manner.