SHARED SERVICES SUPPORT OFFICER (UP TO 6 MONTHS TEMPORARY OPPORTUNITY)

Organisation/Entity: Transport For NSW
Job category: Administration & Office Support
Job location:Dubbo, NSW, AU, 2830
Job reference number: 101310
Employment type: Fixed Term Full-Time
Salary range: $77411.0-$85149.0

WHO WE ARE

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Joining a high performing team, (Procurement Team) within our Transport Shared Services Service Centre based in Dubbo. You will service a variety of Internal and external staff via telephone, live chat and email. You’ll manage yourself to work through high volumes of enquiries, adhere to set processes and share best practice across the team.
You will act as the first point of contact across multiple customer service channels adhering to processes, providing prompt and proactive customer service, processing transactions, and escalating where necessary in a timely manner.
There is a temporary position until 31/12/2025 at this stage.
We will also be creating a talent pool, where you can be considered for other vacancies within the next 18 months.
For more information on this position and business unit, view the role description and information pack.