SHARED SERVICES at Zensar Technologies UK Ltd
, , India -
Full Time


Start Date

Immediate

Expiry Date

14 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Delivery, Compliance, Governance, Stakeholder Engagement, Background Verification, Process Support, Improvement, Reporting, Documentation, Team Collaboration, Communication, Interpersonal Skills, Problem-Solving, Detail-Oriented, HR, Finance

Industry

IT Services and IT Consulting

Description
Service Delivery Perform shared services tasks with accuracy and timeliness across assigned regions. Support operational functions including HR, finance, procurement, and administrative services. Compliance & Governance Ensure all activities adhere to regional laws, data privacy regulations, and internal policies. Maintain audit-ready documentation and support compliance reviews. Stakeholder Engagement Collaborate with internal stakeholders across UK, Europe, Serbia, Singapore, and Australia. Address queries and service requests with a customer-centric approach. Background Verification Execute background verification processes for new hires and internal movements. Coordinate with external vendors and internal teams to ensure timely and accurate verification. Maintain records and ensure compliance with regional employment and data protection laws. Process Support & Improvement Contribute to process improvement initiatives and suggest automation opportunities. Participate in continuous improvement projects and share feedback for service optimization. Reporting & Documentation Maintain accurate records of transactions, service requests, and verification outcomes. Assist in preparing reports and dashboards for performance tracking and compliance audits. Team Collaboration Work closely with team members and leadership to ensure smooth operations. Participate in team meetings, training sessions, and knowledge-sharing initiatives. Qualifications & Skills: Bachelor’s degree in Business Administration, HR, Finance, or a related field. 3-4 years of experience in shared services or a similar operational role. Working knowledge of compliance requirements across UK, EU, and APAC regions. Experience in background verification processes and vendor coordination. Strong communication and interpersonal skills for effective stakeholder engagement. Detail-oriented with problem-solving abilities and a proactive mindset. Familiarity with shared services tools and systems is a plus.

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Responsibilities
Perform shared services tasks across assigned regions while ensuring compliance with laws and internal policies. Collaborate with stakeholders and support operational functions including HR, finance, and procurement.
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