Shelter Associate-Fort Collins at Catholic Charities Archdiocese of Denver

Fort Collins, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

17.75

Posted On

15 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Intervention, De-escalation, Trauma-informed Care, Conflict Resolution, Communication, Documentation, Mental Health First Aid, Substance Abuse Support, Boundary Setting, Teamwork, Customer Service, Safety Enforcement, Word Processing, Typing

Industry

Non-profit Organization Management

Description

Description OUR PURPOSE Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services, and Parish & Community Engagement. Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded. Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths, as well as an inclusive and welcoming environment for staff, volunteers, and program participants. PURPOSE OF POSITION: A Shelter Associate at Catholic Charities: Welcomes guests with dignity, checking them in/out, and managing bed assignments Maintains safety and order by calmly enforcing shelter guidelines De-escalates conflict and responds to crises (mental health, substance use, medical emergencies) using trauma-informed, person-centered approaches Completes chores, light cleaning, and restocking to keep the environment clean and welcoming Document incidents, services, and observations accurately in our database Collaborates closely with teammates to present a unified, supportive front Requirements Show genuine care and love for people-even on their hardest days Ability to stay calm and kind when others are upset Ability to hold boundaries without taking things personally Thrive in a fast-paced, sometimes chaotic environment Consider yourself a true team player Have a good sense of humor, strong resilience in the face of challenges and a compassionate ear. Experience working with people in crisis Ability to remain calm and respond appropriately in stressful and/or emergencies Ability to effectively communicate verbally and in writing Basic knowledge of word processing and typing ability to enter resident information Understanding of the service population’s cultural and socioeconomic characteristics and the methods best suited to meet their needs. Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); and 6 months to one year of related experience and/or training; or equivalent combination of education and experience. COMPENSATION & BENEFITS: Pay: $17.75 per hour. Eligible for a $1 bilingual or overnight differential. Training: We provide a robust training curriculum that will support our employees throughout their careers. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more. Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including: Extensive Paid Time Off (equivalent of 4 weeks accrual for new employees - increasing based on tenure), promoting work-life balance. 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.) Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave. 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation. May be eligible for Public Service Loan Forgiveness through Federal Student Loans, and many more benefits. **Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid holidays, and a 403b retirement plan with agency contribution and match. ARE YOU READY TO JOIN OUR TEAM? If you are ready to answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you! We conduct background checks as part of our hiring process. Drug-Free Workplace Catholic Charities serves all with respect and dignity, and without discrimination in compliance with all local, state, and federal laws. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment are inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EEO/AA

Responsibilities

The Shelter Associate is responsible for welcoming guests, managing check-ins, and maintaining a safe, clean environment. They must also de-escalate conflicts and provide support during crises using trauma-informed approaches.