Shelter: Client Care Worker – RELIEF

at  NaMeRes Native Mens Residence

Na-Me-Res (Native Men’s Residence) located in Toronto, is a diverse, multi-service organization. Through a culture- based approach that addresses the holistic needs of its clients, Na-Me-Res’ mission is to provide temporary, transitional, and permanent housing to Indigenous men experiencing homelessness in Toronto, while providing outreach and support services to the broader Indigenous homeless population.

REQUIREMENTS:

• Experience working in a social service setting
• An understanding of the circumstances & issues affecting the client group
• Crisis intervention and conflict resolution skills
• Ability to work under pressure
• Excellent communication skills
• Understanding of Indigenous history and culture
• Ability to work independently and as part of a team environment
• Ability to use Microsoft Office software and the Shelter Management Information System (SMIS)
• The successful candidate must provide a Police reference check as a condition of employment
  Na-Me-Res is committed to staffing a workforce representative of the Indigenous population we serve. We encourage (First Nation, Metis, and Inuit) applicants to apply. We thank all applicants, however only those selected for an interview will be contacted. If you are invited to an interview and require accommodation, we will make every effort to accommodate you.
  SALARY: $ 23.09 per hour
  CLOSING DATE: Open until filled

• Manages the reception area while assisting clients to address any immediate needs (e.g. crisis, hygiene, medical, etc.)
• Assists in care plan delivery
• Ensures the safety and well- being of clients
• Co-ordinates ongoing client housekeeping activities
• Assists in crisis management and de-escalation of conflicts while abiding by policies
• Assists with maintenance duties as required
• Completes necessary documentation in an accurate and timely manner
• Any other duties that may be identified by the Manager