Title: Residential Aides
Schedule: 8am-4pm, 4pm-12am, or 12am-8am ( must be available to work weekend shift)
Salary: $19.494 an hour

Locations: Multiple opportunities are available in the Bronx, Brooklyn and Manhattan in our Homeless Shelters

• Ana’s Place (Bronx)
• East Williamsburg Men’s Shelter (Brooklyn)
• Fort Washington Men’s Shelter (Upper Manhattan)
• Kenton Hall Men’s Shelter (Manhattan)
• Marsha’s House (Bronx)
• New Providence Women’s Shelter (Manhattan)
• Third Street Men’s Shelter (Lower Manhattan)

Essential Duties and Responsibilities: Depending on the shift and program, essential duties of the Residential Aide include but are not limited to the following activities:

• Performs the day- to- day monitoring of the residents’ on-site activities
• Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents
• Assists in the planning and organization of recreational activities, events and outings
• Wakes the clients as needed, provides clothing and personal care items to clients
• Ensures that the clients are out of the dormitories according to policies and procedures
• Reminds clients of their daily schedules, and assists clients with their daily living skills
• Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.
• Secures the clients’ personal property and maintains an inventory of the clients belongings
• Observes the behavior of clients, reporting any unusual behavior to the case management and clinical staff
• Oversees the shelter at nights and responds to any requests from the clients who are awake
• Works collaboratively with the Program Aides/ Case Manager in providing crisis intervention in an emergency
• Complete electronic shift summaries and incident reports
• Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner
• Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staff

QUALIFICATIONS:

• A High School Diploma or GED required
• 1 year of experience working with homeless mentally ill adults or other special needs population
• Excellent oral, writing and listening skills
• Knowledge of Microsoft Office Suite, especially e-mail, Word and Excel; computer literate
• Bilingual or multilingual a plus

• Performs the day- to- day monitoring of the residents’ on-site activities
• Performs hourly inspections of the facility and immediate neighborhood, and documents/reports any incidents
• Assists in the planning and organization of recreational activities, events and outings
• Wakes the clients as needed, provides clothing and personal care items to clients
• Ensures that the clients are out of the dormitories according to policies and procedures
• Reminds clients of their daily schedules, and assists clients with their daily living skills
• Processes new client intake information, bed assignment, maintains the daily census records and provides DHS with daily census figures.
• Secures the clients’ personal property and maintains an inventory of the clients belongings
• Observes the behavior of clients, reporting any unusual behavior to the case management and clinical staff
• Oversees the shelter at nights and responds to any requests from the clients who are awake
• Works collaboratively with the Program Aides/ Case Manager in providing crisis intervention in an emergency
• Complete electronic shift summaries and incident reports
• Assists in the Cafeteria with meals being served to clients at breakfast, lunch and dinner
• Performs other duties as assigned by the Residential Aide Supervisor or other supervisory staf