Shelter Specialist (4239) at MERCY HOUSE

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

20.5

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Crisis Intervention, Client-Focused Approach, Trauma-Informed Care, Communication, Dependability, Organizational Skills, Safety Maintenance, Record Keeping, Neighborhood Patrols, Spanish Fluency

Industry

Non-profit Organizations

Description

Job Details Job Location: Phoenix, AZ 85008 Education Level: None Salary Range: $20.50 - $20.50 Hourly Status: Part-Time, Non-Exempt | Payrate: $20.50 / Hour | Schedule: On Call Job Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key duties include assisting with shelter setup, maintaining the cleanliness of the facility, and conducting neighborhood patrols. This role also requires crisis intervention and trauma-informed service delivery. Essential Duties and Responsibilities: Shelter Support Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services Encourage and discuss progress toward housing with shelter guests Assist with shelter setup and maintenance Maintain cleanliness and safety of the facility, including emptying trash cans and cleaning up spills Assist with receiving and verifying orders from vendors, completing tally sheets Post and update signs and service calendars Set up and monitor audio equipment Assist in the organization of supplies and facility needs Conduct neighborhood patrols to minimize potential impact on the surrounding community Administration Goal: Oversee administrative duties that support program services Assist with keeping detailed daily summary sheets Assist with record keeping and reporting Miscellaneous Assist with guest services and program activities if necessary Complete ad hoc projects as appointed by Supervisor Qualifications Requirements: Experience Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs Ensure a client-focused, trauma-informed, and housing-focused shelter approach Ability to perform crisis intervention as needed General Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others Dependability, responsibility, and the ability to communicate effectively and respectfully Fluency in Spanish is of significant value Physical Requirements Ability to lift up to 50 pounds Prolonged periods of standing and the ability to work in a fast-paced environment

Responsibilities

The Shelter Specialist provides supportive services and logistical support to the Emergency Shelter Program, ensuring a safe environment for guests. Key duties include shelter setup, maintaining cleanliness, and conducting neighborhood patrols.