Shelter Specialist Overnight (3956) at MERCY HOUSE

Anaheim, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

21.5

Posted On

17 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Crisis Intervention, Conflict Resolution, Safety Checks, Food Distribution, Transportation Assistance, General Cleanliness, Client-Focused Approach, Trauma-Informed Care, Dependability, Respectful Communication, Spanish Fluency, Groundskeeping, Wellness Checks, Incident Reporting, Team Collaboration

Industry

Non-profit Organizations

Description

Job Details Job Location: Anaheim, CA 92806 Position Type: Full Time Education Level: Not Specified Salary Range: $21.50 - $21.50 Hourly Job Shift: Graveyard Job Category: Shelter Services Status: Full-Time, Non-Exempt Pay Rate: $21.50/Hour Schedule: Tues-Wed, Fri-Sat 11 pm - 7 am (Off: Mon, Thurs, and Sun) [ 30 Hours/Week] Job Summary: The Shelter Specialist, Overnight, is responsible for supporting the Emergency Shelter Program during overnight shifts, ensuring the cleanliness and safety of the facility. Key duties include performing nightly deep cleans, conducting wellness checks, providing emergency support, and assisting with program logistics such as food distribution and transportation. This position requires strong communication skills and the ability to work with a diverse, vulnerable population. Essential Duties and Responsibilities: Logistics and Safety Goal: Maintain the safety and serenity of residents, protecting against external and internal disruptions Provide an active staff presence during assigned overnight shifts Assist with general cleanliness and safety of the facility, including emptying trash cans, cleaning up spills, and general groundskeeping Perform nightly deep cleans across the site to ensure the overall health of the facility Resolve any conflicts and file incident reports when necessary Provide necessary emergency support and follow emergency procedures Conduct safety and wellness checks Communicate potential concerns with security staff to ensure staff and guest safety [If program utilizes fleet vehicles] Provide late-night transportation services Program Support Goal: Assist Program Manager with program functions and activities Encourage and discuss progress toward housing with shelter guests Provide general support for guests Observe and report concerns, violations, and general events in daily staff logs Provide late-night meals and organize early-morning food distribution Qualifications Requirements: Experience Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs Ensure a client-focused, trauma-informed, and housing-focused shelter approach Ability to work effectively with a diverse population; plan, organize, and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional, and safe environment while on duty; and establish and maintain effective working relationships with others Dependability, responsibility, and the ability to communicate effectively and respectfully Fluency in Spanish is of significant value A valid California driver’s license and proof of auto insurance are required Physical Requirements Ability to lift, bend, push, and pull up to 50 pounds Prolonged periods of standing and the ability to work in a fast-paced environment Mercy House is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

Responsibilities

The Shelter Specialist, Overnight, is responsible for maintaining the cleanliness and safety of the emergency shelter during overnight shifts. Key duties include performing nightly deep cleans, conducting wellness checks, and providing emergency support.