Shelter Support Staff at The Salvation Army USA Central Territory

Mankato, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

15.53

Posted On

02 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Safety Management, Resident Interaction, Community Resources, First Aid, Crisis Management, Policy Enforcement, Communication, Teamwork, Social Services, Cultural Competence, Confidentiality, Flexibility, Respect, Training, Professionalism

Industry

Non-profit Organizations

Description

Summary of Position This is an after-hours support position to the Case Manager by providing professional support at the desk, over the phone, and in person to all residents of the General’s Quarters. Wage: $15.53 per hour Location: 700 S Riverfront Dr, Mankato, MN 56001 Essential Duties and Responsibilities Support Staff: * Ensure the safety of the residents and a secure environment during the evening and early morning hours. * Provide access to, and regularly interact with, residents. Report any area of concern to the Case Manager in a timely manner. * Maintain a supply of printed community resources to hand out, bus tokens if needed, and will assist residents with phone calls, and other information. * Assist residents and Case Manager with move in and move out procedures. * Develop and maintain a sufficient level of First Aid knowledge, study the manual on Blood-Borne Pathogens and know when to call 911 * Identify the issues of, and how to work with, a disability such as MI and CD and * how to diffuse a potential crisis. * Maintain an overnight incident log for review and appropriate action by the Case Manager or Program Director. * Enforce residential policies and procedures consistently and fairly to all residents. * Keep informed on activities and communicate those to residents as directed. * Display a professional and courteous attitude. * Support other staff as needed to accomplish overall operations of the facility. * Participate in, and satisfactorily complete, training programs required of the assigned position to enhance the ability to perform this job. Additional responsibilities: * Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers. This would include, but is not limited to such actions: work as a team with co-workers for better store efficiency, resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others’ property and person and professional and appropriate communication to and about co-workers, and subordinates. * Support the mission of The Salvation Army by treating every client and colleague with individual respect and dignity, and without discrimination of any kind. * And all other duties as assigned and consistent with the mission of The Salvation Army. Qualifications * Experience in working with homeless low income persons with disabilities. * Understanding of the delivery of Social Services and eligible benefits * Ability to work well with clients of diverse cultural and socioeconomic groups; respects confidentiality; able to work within ethical and legal parameters of social services * Willingness to work in an environment with a flexible work schedule and in a team environment * Willingness to support the philosophy, goal, and objectives of The Salvation Army * Must pass a background check, and satisfy the MVR drivers’ qualification requirements. * It must be understood by the incumbent that the provisions of Safe From Harm will apply upon commencement of employment and also understood that the required Safe From Harm training be satisfactorily completed within the first thirty (30) days of employment. Qualifications The Salvation Army Mission The Salvation Army, an international movement, is an evangelical part of the Universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its Mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination Fair Chance Hire The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Responsibilities

The Shelter Support Staff provides professional support to residents during after-hours, ensuring their safety and a secure environment. They assist with resident interactions, maintain incident logs, and enforce residential policies.