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Shift Lead - Blackrock - Republic Of Ireland at MS

, , Ireland -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Operations Management, Resource Coordination, Sales Floor Readiness, Coaching, Productivity Driving, Payment Experience, Process Implementation, Store Presentation, Team Atmosphere Creation, Customer Service, Key Holding, Opening Procedures, Closing Procedures, Cash Handling, Compliance

Industry

Retail

Description

Please note that shift premium will be applied for any hours worked before 8am Purpose of the Shift Lead role: To lead the fill operation, delivering a sales floor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.

Responsibilities

The Shift Lead is responsible for leading the fill operation to ensure the sales floor is ready for trade, coordinating resources to Serve, Sell, and Fill, and leading the floor in the absence of the Colleague Manager. This includes enabling efficient daily operational processes, maintaining a clean and safe store, and modeling great customer service and company behaviors.