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Shift Lead at Burrachos LLC

Brookfield, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

20.0

Posted On

23 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Dependability, Customer Service, Food Preparation, Cash Handling, Problem Solving, Cleanliness Maintenance, Customer Engagement, Team Leadership, Training, Catering Assistance

Industry

Restaurants

Description

Description Who We Are: Burrachos is a family-owned, fast-casual restaurant serving fresh, flavorful Mexican food with a side of hospitality. After 19 years of success built on strong teams, community support, and customer loyalty, our mission goes beyond great food. We're here to create positive connections, one dish at a time! The Role: A Shift Lead provides energetic and enthusiastic support and leadership for the restaurant's daily operations. The Shift Lead is responsible for promoting excellent customer service and directing the work of our great team members. What A Day In The Life Looks Like: Prepare food orders Prep/cook food when needed Enter customer sales, accept payments, and provide change when needed Handle and resolve customer concerns with professionalism Maintain restaurant cleanliness Engage with customers Answer customer questions Lead and help train team members to deliver excellent customer service Assist with catering as needed, including taking phone orders, delivering, and working off-site at catering events Current Open Shifts: Seeking candidates for nights and weekends What you'll bring to the team: Excellent communication Dependability Be at least 18 years old Have at least 3 months of experience working in a restaurant/ customer service Ability to work in a fast-paced environment Enthusiastic and friendly attitude Passion and willingness to train our great team Valid driver’s license with a clean driving record Benefits: Shift Lead: Base Pay + Tip Incentives currently averaging over $20.00/hour Shift Premium! Friday-Sunday FREE Food! You get a free meal with every shift worked Discounts! When you aren’t working, you AND your guests get discounts on our fabulously fresh food Flexible Schedule! Helping you balance other important life commitments, such as family or school Will pay for SERV Safe Certificate Burrachos is an Equal Opportunity Employer

Responsibilities

The Shift Lead supports and leads daily restaurant operations by ensuring excellent customer service and directing the work of team members. Responsibilities include food preparation, handling sales transactions, resolving customer concerns, and maintaining restaurant cleanliness.