Shift Lead at Convive Brands

New Canaan, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

22.0

Posted On

15 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Order Taking, POS Systems, Cash Handling, Cleaning, Organization, Food Knowledge, Beverage Preparation, Empathy, Opening Procedures, Closing Procedures

Industry

Hospitality

Description

Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows. Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across two concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition. Job Description Responsibilities Provide friendly and attentive service to all guests throughout the entirety of the visit Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary Anticipate guest needs and note any preferences provided by the guest Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items Prepare drinks for the dining room, as needed Handle any guest situations with genuine empathy and elevate to a manager as necessary Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments Organize money and receipts throughout the shift in adherence with the cash handling policy Keep all areas of the restaurant clean and organized by following cleaning checklists Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location Qualifications 3 to 6 months of related restaurant experience or training Experience with POS systems, especially Toast, a plus Flexibility in schedule is highly preferred but not required Ability to be cross‐trained in all areas of the dining room and retail space preferred Ability to speak, read, and understand the primary language(s) of the work location Benefits Enrollment in Company-contributed health coverage plan Accrued Paid Time Off 401k with up to 4% match after ninety (90) days of employment Pre-tax commuter benefits (in applicable States) Team member discounts at all our brands The hourly pay range (plus tips, when eligible) is: $18.00 - $22.00 Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees. Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows. Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 60+ restaurants nationwide across three concepts: Le Pain Quotidien, Little Beet, and Little Beet Table. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.

Responsibilities

The Shift Lead is responsible for providing friendly and attentive service to all guests, accurately receiving and entering food and beverage orders into the POS system, and maintaining full knowledge of all menu and retail items. This role also involves completing opening/closing procedures, maintaining cleanliness, and handling guest situations with empathy.