Shift Lead - Food - Aintree Retail Park at MS

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Player, Digital Confidence, Flexibility, Leadership, Coaching, Operational Coordination, Resource Allocation, Safety Compliance, Store Presentation, Inclusivity, Performance Recognition, Cash Handling, Communication, Problem Solving, Time Management

Industry

Retail

Description

Working Pattern: Monday- 04:00-12:00 Tuesday- 04:00-12:00 Wednesday- 04:00-12:00 Thursday- 04:00-12:00 Saturday- 04:00-12:00 Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December. This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. " Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00 Join our team at M&S in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers. You'll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. · At M&S our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day. · Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. · Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community. · Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly. Are you ready for it? Take your marks and get ready to apply. Purpose of the Shift Lead role To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening Allocate resource effectively to deliver a quick payment experience Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times Coordinate the team to deliver a clean, safe and well-presented store Play their part in creating a great team atmosphere that is inclusive of everyone Role model great Customer Service Role model the M&S behaviours and Colleague Expectations across the store Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues Support nearby stores if operationally required Responsible for being a key holder and answering call outs as required Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. Key Relationships and Stakeholders Customers Colleagues Store Leadership BIG

Responsibilities

The Shift Lead is responsible for leading the fill operation and ensuring the sales floor is ready for trading. This includes coordinating resources, coaching colleagues, and maintaining a clean and safe store environment.