Shift Lead - Food - Tamworth at Marks & Spencer

Tamworth, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Operational Coordination, Resource Allocation, Customer Service, Coaching, Cash Handling, Inventory Management, Health and Safety Compliance, Store Opening and Closing, Productivity Driving

Industry

Retail

Description

Work Pattern Week 1 Monday 04:00-12:00 Tuesday 04:00-12:00 Wednesday 04:00-12:00 Friday 04:00-12:00 Saturday 04:00-12:00 Week 2 Sunday 15:00-23:00 Monday 15:00-23:00 Tuesday 15:00-23:00 Wednesday 15:00-23:00 Friday 15:00-23:00 Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00 Purpose of the Shift Lead role * To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager * Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager * Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening * Allocate resource effectively to deliver a quick payment experience * Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times * Coordinate the team to deliver a clean, safe and well-presented store * Play their part in creating a great team atmosphere that is inclusive of everyone * Role model great Customer Service * Role model the M&S behaviours and Colleague Expectations across the store * Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues * Support nearby stores if operationally required * Responsible for being a key holder and answering call outs as required * Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours. M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working. Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S! We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out. By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.

Responsibilities

Lead the food fill operation to ensure the salesfloor is ready for trade and coordinate resources to serve and sell. Act as the floor lead in the absence of the Colleague Manager, managing building security and operational processes.