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Shift Lead at Globe Life AIL - Cassidy Griffin

Tiburon, California, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Problem Solving, Conflict Resolution, Clear Communication, Team Management, Attention to Detail, Time Management, Organization

Industry

Description

Description We are looking for a Shift Supervisor who plays a critical role in delivering a consistent, high-quality guest experience while supporting daily front of house and bar operations. This position serves as the on-duty floor leader during assigned shifts, with primary responsibility for service execution, guest satisfaction, team leadership, and bar operations. The ideal candidate is a strong hospitality professional with leadership presence, operational awareness, and a solid foundation in beverage service. What We Offer: We offer a comprehensive benefits package and dining discounts to all employees. If you are a seasoned hospitality professional looking to grow your career within a growing restaurant group, we would love to meet you. Benefits & Perks: Health Insurance Dental Insurance 401(k) Dining Discounts Requirements What You’ll Do: Monitor the dining room to ensure guest needs are met and staff remain attentive Uphold hospitality, service, and brand standards at all times Resolve guest concerns quickly and professionally Create, manage, and maintain staff schedules in alignment with business needs and labor targets Assist with onboarding and training of new team members Provide real-time coaching on service etiquette, menu knowledge, and beverage offerings Support execution of the beverage program Enforce uniform and grooming standards Support opening and closing duties Partner with management on service and beverage program execution Required Skills: Leadership and team oversight Customer Service Problem Solving and conflict resolution Clear and professional communication Team Management Attention to Detail Time Management and organization Preferred Qualifications: Prior supervisory experience in a full-service restaurant Bar lead or bartending experience Experience managing or supporting a beverage program

Responsibilities

The Shift Lead is responsible for ensuring a high-quality guest experience and overseeing daily front of house and bar operations. This includes monitoring service execution, guest satisfaction, and team leadership during assigned shifts.