Responsibilities:

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide leadership, on-going communication, and day-to-day guidance to the Investigations Center team.
• Develop operational procedures and policies.
• Serve as the decision-maker, as directed by the Investigations Manager.
• Ensure all services are conducted in a timely and professional manner with special attention to quality and accuracy.
• Complete new hire training to ensure comprehension and development of skills/responsibilities.
• Coordinate the team’s schedule and employee paid time off requests.
• Conduct all-source collection and research, analyze, evaluate, and integrate data from multiple sources, identify intelligence/security gaps, and specify collection requirements to produce assessments and recommendations.
• Provide analysis to guide decision-makers.
• Independently conduct investigations involving medium to high levels of complexity.
• Prepare case project plan and review with supervisor.
• Extract essential information and analysis from investigations and intelligence products and synthesize the information into actionable reports.
• Establish and manage investigative files for all new cases, including data input to keep files current.
• Prepare and/or review all submitted analysis and investigative reports to ensure accuracy, research and investigative sufficiency, and professional quality, edit as needed.
• Communicate all issues related to the client relationship with the appropriate management personnel.
• Participate in designated training sessions/seminars and review company training materials to enhance professional competencies and ensure high-quality investigations.
• Identify vendors and technological tools to improve and expedite research.
• All other duties, as assigned

Bachelor’s degree in criminal justice, law enforcement, statistical analysis, or related field and at least two years of corporate intelligence, investigative, and/or threat assessment experience, preferably within a Lead/Supervisor role.

• Proficient interview/interrogation skills.
• Able to write detailed, accurate, complex investigative and business correspondence and present information in one-on-one and group situations to mid-level managers and above.
• Able to work under adverse and stressful conditions with little or no supervision.
• Able to solve complex problems while using good judgment and discretion.
• Effective verbal, written, and interpersonal communication skills.
• Able to organize workload for effective implementation.
• Able to interact effectively at all levels and across diverse cultures.
• Able to adapt as the external environment and organization evolves.
• Serve as an effective team member and leader.
• Able to implement changes to operations and external/internal environment.
• Able to understand and execute Lean Six Sigma.
• Computer skills; Microsoft Office

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.
• Must be able to work any shift, including evenings, weekends, and holidays to ensure the successful completion of work assignments.
• On-call on days off, as required.
• Travel, as required