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Shift Lead (Miss J's Cafe) at Las Vegas Petroleum
Jane Lew, West Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Communication, Organizational Skills, Problem-Solving, Supervision, Customer Service, Inventory Management, Cash Handling, Training, Mentoring, Quality Control

Industry

Retail Gasoline

Description
As a Shift Lead at Miss J Cafe, you will be responsible for overseeing daily operations during your assigned shifts. You will lead a team of baristas and service staff to deliver exceptional customer experiences, maintain high standards of quality, and ensure smooth and efficient cafe operations. Key Responsibilities: Supervise and support cafe staff during assigned shifts. Open or close the cafe following standard operating procedures. Ensure excellent customer service and promptly resolve any guest issues. Monitor inventory levels and assist with stock management. Handle cash, POS transactions, and daily reconciliations. Maintain cleanliness and organization in the cafe according to health and safety standards. Train and mentor new team members as needed. Communicate with management about staff performance, inventory needs, and customer feedback. Ensure timely preparation and quality control of food and beverages. Qualifications: Previous experience in a cafe, restaurant, or hospitality setting (supervisory experience preferred). Excellent leadership, communication, and organizational skills. Ability to work in a fast-paced environment. Strong problem-solving abilities and a proactive mindset. Flexibility to work mornings, evenings, weekends, and holidays as needed. Food Safety and/or Barista certification is a plus.
Responsibilities
The Shift Lead is responsible for supervising and supporting cafe staff during assigned shifts, ensuring smooth operations by opening or closing the cafe according to procedures. They must also ensure excellent customer service and promptly resolve any guest issues.