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Shift Leader $12.00/hr.-$14.00/hr. at Dunkin'

Parkersburg, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

14.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coaching, Guest Service, Team Leadership, Inventory Management, Cash Management, Food Safety, Staff Scheduling, Problem Solving, Training, Operational Execution

Industry

Food and Beverage Services

Description

Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: Perform all responsibilities of restaurant team members Support the Restaurant Manager in meeting operational goals and execution Ensure Brand standards are met throughout shift including preparation of food and beverages Communicate shift priorities, goals, and results to restaurant team members Coach restaurant team members as needed throughout a shift providing timely, constructive, and clear feedback Support the training of restaurant team members as needed Perform oversight of franchisee safety, security, and profitability policies/processes throughout a shift Communicate clearly with the next Shift Leader to help prepare him/her for shift Ensure Food Safety standards are met Manage Inventory throughout the shift Provide great guest service and coaches restaurant team members to do the same Schedule restaurant team members for shifts Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: Basic computer skills Fluent in spoken and written English Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies: Works well with others in a fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and adapt to change Guest focused Ability to assist with training Problem solving Motivating others Physical Demands/Working Conditions: Standing on feet Repetitive motion including bending, stooping, and reaching Lifting objects, ice, products, boxes up to 20 lbs (if applicable) Wearing a headset Working in a small space

Responsibilities

Responsible for coaching team members to execute brand standards and deliver high-quality guest service. Oversees shift priorities, food safety, inventory, and cash management to ensure operational profitability.