Shift Leader

at  Carls Jr

The Shift Leader assists the Restaurant Manager with management activities and duties. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and support the restaurants business plan. The Shift Leader ensures all Crew Members performing their job responsibilities and meeting expectations in all areas of their job description. Must be a minimum of 18 years of age.

SKILLS AND ABILITIES

• Ability to get results through others.
• Organizational, planning and time management skills
• Team building skills.
• Problem solving skills.
• Good verbal and written communication skills
• Ability to take initiative.
• Physical Abilities:
• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50 75 pounds comfortably.
• Work with various cleaning products

EDUCATION

High school diploma or equivalent.

EXPERIENCE

Restaurant experience preferred
Food Handler’s Certification Required

• Takes necessary action to ensure all Guest receive SUPERSTAR Service; anticipates and exceeds the Guests needs; handles situations and requests immediately in a positive manner
• Effectively paths the restaurant to monitor all aspects of the restaurants operation to anticipate problems; takes initiative to correct problem areas immediately.
• Consistently enforces and maintain all Quality, Service, and Cleanliness standards.
• Monitors and maintains proper staffing level and labor costs.
• Create a friendly atmosphere for employees and Guests.
• Effectively train Crew Members.
• Provide direction and supervision for Crew Members.
• Support efforts to maximize sales and profits and minimize controllable costs.
• Effectively plan, organize, and implement all operational routines and activities during your shift.
• Role model and set a positive example for the entire team.