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Shift Leader -Front Office at Novotel Luxembourg Kirchberg

Luxembourg, Hesse, Luxembourg -

Full Time

Start Date

Immediate

Expiry Date

08 Nov, 26

Salary

40000.0

Posted On

30 Sep, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Hotels & Accommodation

Description

Welcoming clients with professionalism and courtesy,
To provide personalized service and ensure customer satisfaction,
Responding to customer requests, questions and needs during their stay
Manage any complaints and ensure their follow-up,
Informing clients about hotel services and activities available in Luxembourg,
To ensure excellent communication with the various departments of the hotel,
To contribute to maintaining the image and quality standards of the establishment,

How To Apply:

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Responsibilities

Experience in the hotel, reception or customer relations industry is appreciated.
Excellent presentation and sense of service,
Excellent interpersonal skills, a smile and a positive attitude.
Good listening and communication skills,
Dynamism, autonomy and team spirit,
Fluency in French and English is essential; any other language is an asset.
Available on weekends,
Prior experience in a high-end hotel establishment is a plus.