Shift Leader at Grand Fitness Mgmt, LLC

Richmond, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

15.0

Posted On

25 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Performance Monitoring, Task Delegation, Policy Compliance, Quality Standards Maintenance, Safety Standards Maintenance, Customer Satisfaction, Scheduling, Attendance Monitoring, Conflict Management, Customer Service, Problem Resolution, Communication, Computer Proficiency, Retail Transactions, Sales Goal Achievement

Industry

Wellness and Fitness Services

Description

Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® A Shift Leader supervises fellow coworkers while they work, monitoring their performance, ensuring they comply with company and safety policies and delegating tasks appropriately. Shift Leaders are responsible for maintaining an organization’s high performance, quality and safety standards and guaranteeing satisfaction. A Shift Leader performs leadership, management, and organization tasks to ensure team members work efficiently and effectively during their shift. Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401K Plan As the Shift Leader you will: Organizing shift schedules for team members. Monitoring attendance, tardiness, and time off. Assigning duties to specific employees based on role and skills. Supervising employees and assisting with tasks as necessary. Supervise performance and sharing feedback with both upper management and team members. Training new and current team members on tasks. Handling customer issues and managing conflicts. Adhering to company policies and health, safety and employment standards. Upholding integrity and security with member documents and sensitive information always. Managing club cleanliness and maintenance to ensure all aspects of the club are in like new condition. Execute retail transactions with accuracy and drive sales goals in compliance with our PCI policy. Requirements What you bring to the table: Must be 18 years of age High school diploma/GED equivalent required Willing to become CPR/AED Certified (Training provided by Planet Fitness) Strong customer service skills Strong problem resolution skills Strong verbal and written communication skills Basic computer proficiency (Microsoft Suite) Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Responsibilities

The Shift Leader supervises coworkers, monitors performance, ensures compliance with policies, and delegates tasks to maintain high performance, quality, and safety standards during their shift. This role involves organizing schedules, training team members, handling customer issues, and ensuring club cleanliness.