Shift Leader at Guzman y Gomez

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Supervisory Experience, Customer Service, Food Safety, Cash Handling, Stock Control, Labor Management, COGS Management, Team Coaching, Communication, Inventory Management, Staff Training

Industry

Food and Beverage Services

Description

Job Description At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will include: Team up with fellow managers to train, lead, coach and inspire your crew while keeping the energy high on every shift Champion a “customer-first” mindset by delivering standout service to both new faces and regular guests Maintaining high quality food safety, cash handling, cleaning and stock control Be a proud ambassador of GYG by making sure all crew members live and breathe our values, policies and procedures Communicate clearly and confidently with the restaurant team to keep everyone aligned Be hands-on with managing labour and COGS to help drive a successful, profitable store Oversee deliveries like a pro, ensuring orders are accurate and match invoices We appreciate diverse experience, but specifically, we are looking for candidates who have: Leadership or supervisory experience in a fast-paced environment A track record of providing outstanding customer service Completed or willingness to complete Food Safety Supervisor certificate Completed or willingness to undertake Responsible Service of Alcohol course Benefits of working with GYG: So much! Check out some of the benefits below: Fair pay in line with the Fast-Food Industry Award Flexible rosters and employment stability Free and comfortable GYG uniforms and exclusive merch Discounted GYG meals Comprehensive training and support to set you up for success Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond An uncapped referral program! Bring your mates and earn $200 per successful referral Team building activities and regular crew competitions Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family The chance to join our Hola Central team or become a Franchisee! Click the "I'm Interested" button to express your interest in joining our team! We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Responsibilities

Lead, coach, and inspire the crew to deliver standout customer service while maintaining high standards of food safety and cleanliness. Manage operational costs, including labor and COGS, and oversee accurate delivery processing.