Shift Leader at HOUCHENS FOOD GROUP INC

Clarksville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Supervision, Food Quality, Service Excellence, Cleanliness, Coaching, Training, Motivation, Cash Handling, Reconciliation, Food Safety, Sanitation, Scheduling, Inventory Management, Guest Service, Problem Resolution

Industry

Retail

Description

Description Job Title: Shift Manager Location: Slim Chickens Reports To: Assistant Manager / General Manager Job Summary The Shift Manager at Slim Chickens is a key leadership position responsible for overseeing daily operations and ensuring every shift runs smoothly, efficiently, and in alignment with Slim Chickens’ standards of quality and hospitality. The Shift Manager leads by example — motivating team members, delivering excellent guest service, and maintaining a clean, safe, and positive work environment. This role serves as the bridge between hourly team members and upper management, ensuring consistency, communication, and accountability on every shift. Key Responsibilities Lead and supervise team members during assigned shifts to ensure smooth operations across all areas of the restaurant. Maintain high standards of food quality, service, and cleanliness in accordance with Slim Chickens’ brand expectations. Coach, train, and motivate team members, providing feedback and direction to ensure performance excellence. Manage cash handling and register reconciliation accurately and responsibly. Monitor food safety, sanitation, and health standards, ensuring compliance with company and regulatory guidelines. Assist with scheduling, inventory, and shift planning to meet labor and cost goals. Provide exceptional guest service, resolving guest issues promptly and professionally. Ensure a positive, team-oriented work environment, fostering respect, communication, and collaboration. Step into various roles as needed — including cook, cashier, or drive-thru — to maintain operational flow during busy times. Communicate effectively with upper management regarding shift performance, staffing needs, and operational challenges. Requirements Work Condition Requirements Willingness to work a flexible schedule, including extended hours, nights, weekends, and holidays. Ability to stand and walk for long periods as needed. Frequent contact with guests, requiring tact, courtesy, and a positive attitude. Frequent contact with team members, requiring effective communication, direction, and teamwork. Must be able to lift at least 20 pounds. Must be able to bend, stoop, and squat frequently.

Responsibilities

The Shift Manager is responsible for leading and supervising team members during assigned shifts to ensure smooth operations across all restaurant areas while maintaining high standards of food quality, service, and cleanliness. This role involves coaching, training, motivating staff, managing cash handling, monitoring food safety, and providing exceptional guest service.