~Full Time Applicants Only~
At Sprout, our Shift Leaders play a BIG role in shaping how our restaurants feel, for both our team and our customers. You’ll lead the shift from the front, keep things moving, and help create a space where people want to come back (and work in) again and again.
This is a role for someone who loves people, leads by example, and thrives in a fast-moving, high-standard environment.
Reporting to: General Manager
Contract: Full-time
Pay: €14.50–€15.50 per hour depending on experience and role

WHAT WE’RE LOOKING FOR

We’re looking for someone ready to step up and lead from the front. Here’s what matters most:

• Good Level of English – You can confidently communicate direction with our team and our customers.
• Natural Leadership Skills – You lead by example and know how to bring out the best in others.
• Experience – At least 1 year of experience in hospitality or a similar fast-paced role (outside of Sprout).
• Curiosity to Learn & Grow – You’re eager to develop your leadership skills and grow your career with Sprout
• Positive & Reliable – You bring great energy, show up on time, and own your responsibilities.

• Frontline Leader – Help run smooth, happy shifts with strong communication, teamwork, and support across the restaurant.
• Customer Focused – Create memorable experiences for every guest, turning complaints into comebacks.
• Team Connector – Build strong relationships, promote open feedback, and help keep the vibe positive and focused.
• Performance Driver – Spot issues, give real-time feedback, and help the team get better every day.
• Recognition Champion – Celebrate the wins, call out great work, and foster a culture of appreciation.
• Clean + Fresh – Own the look and feel of the space — from clean floors to perfect fridge displays and good tunes.
• Feedback Flow – Actively gather and action customer feedback.
• Pulse Monitor – Keep an eye on key metrics like NPS to improve customer experience and spot trends.
• Health & Safety – Be a compliance champion — keeping the team and customers safe.
• Quality Control – Check portioning, prep and presentation across the line to keep standards high.