Shift Leader (Now Corporate Owned @ Chipley) at CKE Restaurants, Inc.

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

18.0

Posted On

19 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Restaurant management, Team building, Time management, Problem solving, Cash handling, Customer service, Communication skills, Analytical skills, Organizational skills, Process improvement, Troubleshooting, Leadership

Industry

Restaurants

Description

POSITION SUMMARY The Shift Leader is responsible for assisting the General Manager or Person In Charge (on duty) with management activities and duties. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan and ensures all Crew Persons and Team Leaders are performing their job responsibilities and meeting expectations in all areas of their job description. ESSENTIAL FUNCTIONS May perform any or all of the following duties: ▪ Consistently provides a quality product and customer service experience that delivers total customer satisfaction ▪ Strives to improve the skills and performance of all Crew Persons ▪ Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities ▪ Complies with all Company policies and procedures regarding business and personnel practices ▪ Models and encourages Company shared values ▪ Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external) ▪ Attends training to remain current on industry trends ▪ Participates in company meetings, webinars and conference calls ▪ Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements POSITION QUALIFICATIONS/CORE COMPETENCIES ▪ Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management ▪ High School Diploma/General Equivalency Diploma (GED) required ▪ Must have excellent planning and time management skills ▪ Must have team building skills ▪ Must have investigative and problem solving skills ▪ Must have ability to troubleshoot cash handling problems ▪ Must have reliable personal transportation, a valid driver’s license and proof of insurance ▪ Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant’s needs and maintains an open door policy ▪ Bi-lingual skills a plus ▪ Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results WORK ENVIRONMENT ▪ Fast paced environment working with kitchen equipment in tight quarters PHYSICAL DEMANDS ▪ Stand for long periods of time ▪ Bend and stoop ▪ Work around heat ▪ Able to lift 50 – 75 lbs. comfortably ▪ Work with various cleaning products

Responsibilities

The Shift Leader assists the General Manager with daily restaurant operations, ensuring high-quality customer service and product standards. They are responsible for supervising crew members, managing shift activities, and implementing process improvements to maximize sales and minimize costs.