Shift Leader at OM Group Wingstop

South Euclid, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

18.0

Posted On

14 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Guidance, Customer Service, Order Taking, Problem Solving, Food Quality Control, Restaurant Operations, Communication, Accountability, Feedback Reception, Team Growth, Continuous Improvement, Execution, Fast-Paced Environment Handling

Industry

Restaurants

Description

Description Why Wingstop? Because We Invest in YOU! Do you enjoy helping people, working with a team, and keeping things organized? If you said "Yes," we want YOU to be our next Restaurant Shift Leader! As a leader, you will help make sure the restaurant runs smoothly and that our guests have an awesome time. A Little About Us: At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive. Why You'll Love Working Here: At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We’re passionate about giving our teams endless earning opportunities through profit-sharing – because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key—we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow. What We Offer: A starting pay of $11.00 - $15.00 per hour. Share in the company’s success with profit sharing! Great benefits like health insurance and free meals. We love to promote from within, so there are many chances to move up! Paid training so you learn everything you need. A flexible schedule that fits with your life. What You'll Do: Lead the Team: You'll help and guide your team, making sure everyone does their job well. You'll teach them, cheer them on, and help them get better. Awesome Customer Service: Greet guests with a smile, take orders, and fix any problems quickly so everyone has a great time. Make Sure Food is Perfect: You’ll keep an eye on the food to make sure it’s cooked right and looks delicious. Keep Things Running: You'll keep the restaurant clean and organized during your shift, and you’ll solve any problems that come up. If something big happens, you'll tell the General Manager. Be on your feet for up to 8 hours without break and lift up to 50 pounds when needed. Be able to bend and twist frequently. Requirements What We Need From You: Experience in a fast-food or restaurant job. Amazing customer service skills. Ability to work in a fast-paced place. Strong leadership and communication skills. A Food Handler Certification is a plus! Be on your feet for up to 8 hours and lift up to 50 pounds when needed. Ready to shape the future of Wingstop with us? Let’s do this! But first – let’s get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise – it’s quick, easy, and essential! Survey Link: https://go.cultureindex.com/s/y8HlLcvMA4 Important Notes: Applications will only be considered if the survey is completed. The survey helps us match your skills and personality to the role, but it doesn’t replace the formal application process. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors. DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!

Responsibilities

The Shift Leader will guide and teach the team to ensure smooth restaurant operations and deliver awesome customer service, including greeting guests, taking orders, and resolving immediate issues. Responsibilities also include monitoring food quality, maintaining cleanliness and organization during the shift, and escalating significant problems to the General Manager.