Shift Leader/Supervisor at Daves Hot Chicken
Pickering, ON L1V 1B8, Canada -
Full Time


Start Date

Immediate

Expiry Date

26 Jul, 25

Salary

18.0

Posted On

26 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

French

Industry

Hospitality

Description

ABOUT US:

Dave’s Hot Chicken is a mind- blowing fast casual brand that has been heating up Toronto neighbourhoods. We are now heading out throughout GTA bringing the heat to the suburbs. Next stop our first BURLINGTON location!! Founded in Los Angeles in 2017 as a parking lot pop-up serving Nashville Hot Chicken, the Dave’s Hot Chicken brand has exploded into permanent restaurant locations throughout the U.S.

Working with a team that C.A.R.E.S

  • Opportunities for growth and career advancement- “Grow from Within” environment at all levels
  • Benefit Enrollment* (*qualifications must be met)
  • Full Training Program
  • Free Daily Onsite Restaurant Meals
  • Competitive Tip Pool program

POSITION OVERVIEW:

· Work alongside FOH and BOH teams during peak periods to ensure smooth, uninterrupted service
· Ensure the optimal use of all food, beverage and other goods
· Model the company’s standards and operating practice ensuring that the team follows SOP’s (standard operating procedures) throughout production
· Cultivate team confidence, efficiency and positivity by guiding and helping team members improve
· Oversee and ensure customer satisfaction and build customer relationships
· Competency and comfort with all FOH equipment including: POS system, soda fountain, milkshake machine and online sales tools (UberEats, DoorDash)
· Competency and comfort with all BOH equipment including: fryers, refrigerators, cleaning stations, kitchen tools, etc.
· Taking ownership in the organization and cleanliness of the restaurant at all times; customer-facing areas (ordering counter, seating areas, washrooms), as well as, kitchen, fridges, freezers, food prep and equipment areas.
· Monitor facilities and equipment maintenance and schedule repairs or preventative maintenance as required
· Daily systems check and constant scanning of the restaurant for any issues
· Create a positive workplace and encourage communication amongst team members
· Review staffing levels, benchmark strengths of the team and contribute to team development with the General Manager and Operation Team
· Coach hourly team members on standard operating procedures and ensure team members are performing to company standards
· Support initiatives from the GM and ensure they are put into practice with team members

ADDITIONAL REQUIREMENTS:

  • High school diploma/GED preferred
  • Must be at least 18 years old due alcohol service position
  • Able to bend and stoop
  • Able to work around heat
  • Able to work around others in close quarters
  • Able to lift 50-75 LBS comfortably
    Applicants who do not already have legal permission to work in Canada will not be considered.
Responsibilities

Please refer the Job description for details

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