SHIFT MANAGER - CAGE & COIN at Hard Rock International USA Inc
Ottawa, ON K1X 1A3, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 May, 25

Salary

0.0

Posted On

25 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, Communication Skills

Industry

Hospitality

Description

Overview:
Whether you want to make your debut or go back on tour after a long hiatus, starting a career at Rideau Carleton Casino can be very rewarding. This property is the premier Gaming entertainment destination of Ottawa & features the hottest slot machines. Owned & operated by Hard Rock International, this electrifying casino destination boasts three delicious restaurants.

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

  • Three (3) years’ progressive cage department supervisory experience preferred.
  • Bachelor’s degree in Accounting, Business, and/or equivalent preferred.
  • Excellent English language skills.
  • Advanced knowledge of Excel.
  • The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

SKILLS

  • Excellent interpersonal, oral and written communication skills.
  • Meticulous, organized and accurate
  • Extreme confidentiality.
  • Familiarity with a variety of computer systems and applications.
  • Be flexible to work varying shifts and time schedules as needed.
  • Communicate effectively with all levels of employees and guests.
  • Manage multiple details and tasks concurrently in a changing environment.
  • Able to work effectively in a team environment.
  • Analyze and think about how possible solutions impact on the entire operation.
Responsibilities
  • Monitor, develop and review all policies and procedures ensuring that operational requirements are being met or enhanced.
  • Maintain general awareness of gaming operation at all times and comply with all relevant policies and procedures in order to secure company assets.
  • Manage Cage & Coin department employees including enforcing and ensuring adherence to policies and procedures respecting security of corporate assets, inventory of corporate assets and security of cash or tokens.
  • Thorough working knowledge of the department and Internal Controls; ensures new policies and procedures follow within the guideline of current Internal Controls.
  • Ensure Cage & Coin employees have the necessary tools and information to operate.
  • Active involvement in employee training, performance appraisal and corrective counseling programs.
  • Maintain a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction.
  • Empower the correct level of authority to supervisor, leads to carry out their assigned duties.
  • Overseeing staffing levels reflective of the business needs and compared to budgeted FTEs.
  • Assist with compliance with all related internal and external audits.
  • Maintain a clean and safe work environment. Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions.
  • Other duties as assigned.
  • Lives the Brand.
    This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
    Qualifications:
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