Shift Manager at CW Retail Services Pty Ltd

Waitematā, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

0.0

Posted On

16 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Warehouse Leadership, Team Management, Operational Excellence, Continuous Improvement, WHS Compliance, KPI Reporting, Inventory Management, Labour Planning, RF Technology, Automation, Microsoft Excel, Problem Solving

Industry

Retail Health and Personal Care Products

Description

Distribution Centre Shift Manager Sigma Healthcare is one of Australia’s largest pharmacy-led organisations — an ASX Top 30 company supporting more than 900 franchised pharmacies across iconic brands such as Chemist Warehouse, Amcal and Discount Drug Stores. In New Zealand, we proudly partner with Chemist Warehouse New Zealand, the country’s leading pharmacy retailer with 74 stores and growing. With strong trans‑Tasman scale, significant local investment, and a brand‑new state‑of‑the‑art distribution centre, we are committed to improving access to affordable healthcare across Aotearoa. To support this growth, we are seeking two experienced Distribution Centre Shift Managers (AM/PM) to join our high‑performing operations team.About the Role As a Distribution Centre Shift Manager, you will play a key leadership role ensuring our warehouse operations run safely, efficiently, and in line with our service excellence standards. You’ll lead a team responsible for delivering accurate, timely outputs while fostering a positive, vibrant culture. This is a hands‑on leadership role — ideal for someone who thrives in a fast‑paced FMCG environment, enjoys developing people, and is passionate about continuous improvement. What You’ll Be Doing Daily warehouse leadership — oversee and coordinate day‑to‑day operations alongside the Team Manager. Team management — lead, coach and develop team members, set clear goals, manage performance, and support recruitment. Operational excellence — ensure accuracy in receiving, picking, dispatching and inventory management. Continuous improvement — identify opportunities to improve systems, workflow, productivity and cost‑effectiveness. Health & Safety leadership — uphold WHS standards, ensure compliance with the Health and Safety at Work Act 2015, and drive a safety‑first culture. KPI reporting — prepare daily/weekly/monthly reporting and measure team performance. Financial oversight — manage credits, claims, pallet counts and productivity KPIs. Shift accountability — ensure effective handovers, labour planning and service delivery. What You’ll Bring 5+ years’ experience in a multi‑SKU FMCG warehouse environment. Strong leadership capability with proven experience motivating and developing teams. Excellent organisational, planning and communication skills. Experience with RF technology, automation, and warehouse systems. Strong customer focus and ability to build effective relationships. Demonstrated experience in continuous improvement and WHS delivery. High attention to detail, strong problem‑solving skills, and the ability to stay calm under pressure. Proficiency in Microsoft Office; advanced Excel skills desirable. A current NZ driver licence and ability to pass police and reference checks. Desirable qualifications include: NZ Certificate in Distribution (Level 4) NZ Certificate in Workplace Health & Safety Practice (Level 4) Training or competency in people leadership Why Join Sigma Healthcare? Be part of a growing, future‑focused organisation supporting New Zealand’s largest pharmacy retailer. Work in a brand‑new, state‑of‑the‑art distribution centre. Join a team that lives its values — customer‑obsessed, honest, resilient, and results‑driven. Opportunities for ongoing development and career progression. A supportive, collaborative culture where success is celebrated. Apply Now! If you’re a motivated leader who thrives in a fast‑paced environment and wants to be part of a major growth story in New Zealand healthcare logistics, we’d love to hear from you.

Responsibilities

Lead and coordinate daily warehouse operations to ensure safe, efficient, and accurate delivery of pharmacy products. Manage team performance, oversee health and safety compliance, and drive continuous improvement in productivity and cost-effectiveness.