OVERVIEW

We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our restaurant. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Manager, you will be responsible for managing staff, ensuring food safety, and maintaining high standards of food preparation and service. Your ability to lead a team effectively while fostering a positive work environment will be crucial to our success.

REQUIREMENTS

• Proven experience in the food industry, preferably in restaurant management or supervisory roles.
• Strong knowledge of food handling practices, cooking techniques, and food safety regulations.
• Familiarity with POS systems, particularly Micros POS, is highly desirable.
• Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
• Exceptional customer service skills with a focus on creating memorable dining experiences.
• Previous experience in kitchen operations or barista roles is a plus.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Strong communication skills, both verbal and written, are essential for effective team collaboration. Join our team as a Shift Manager where you can make an impact on our guests’ experiences while leading a passionate group of individuals dedicated to excellence in hospitality!
  Job Types: Full-time, Part-time
  Pay: $17.20-$18.00 per hour
  Expected hours: 25 – 38 per week

Language:

• English (preferred)

Work Location: In perso

• Supervise daily restaurant operations, ensuring compliance with company policies and procedures.
• Manage staff scheduling, training, and performance evaluations to promote team development.
• Oversee food preparation and cooking processes to ensure quality and adherence to food safety standards.
• Handle customer inquiries and complaints with professionalism and efficiency, enhancing the overall dining experience.
• Maintain cleanliness and organization of the kitchen and dining areas in accordance with health regulations.
• Utilize POS systems for cash handling, order processing, and inventory management.
• Assist in interviewing potential candidates to build a strong team aligned with our restaurant’s values.
• Collaborate with upper management on operational strategies to improve service efficiency and customer satisfaction.