Shift Manager at Quality Fresca, LLC

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quality Guest Services, Communication Skills, Shift Management, Computer Skills, Leadership Skills, Multi-tasking, Team Leadership, Food Safety, Sanitary Practices, Guest Satisfaction, Operational Standards, Administrative Skills, Punctuality, Cleanliness, Professional Image, Corrective Action

Industry

Food and Beverage Services

Description

Brand: Moe's Southwest Grill Position status: Full Time Summary: The Shift Manager is responsible for managing the daily operations of the Moe’s Southwest Grill. Responsible for ensuring that the restaurant team creates quality food and providing quality guest service in a fun, fast-paced environment. Responsible for ensuring the restaurant team adheres to company policies, procedures and standards. Essential Functions: Responsible for ensuring the restaurant team is properly trained for prepping, cooking, packaging and serving food for our guests in a timely fashion. Ensures that the prepared food product meets operational, food safety and brand standards. Manages food flow, ordering, receiving, storing and servicing to ensure high quality product, proper portioning and low waste. Coaches restaurant team on operational standards and takes corrective action as necessary. Accountable for maintaining a fun, fast-paced atmosphere for our employees and guests. Ensures that the restaurant team greets guests by stating, “Welcome to Moe’s!” Ensures 100% guest satisfaction in areas of quality, service and cleanliness. Takes corrective action as necessary. Responsible for enforcing sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. Ensures compliance with food safety and brand standards. Ensures proper security procedures are in place to protect guests, employees and assets. Responsible for guest and employee safety to reduce injury or accidents. Completes administrative paperwork in a timely fashion. Maintains a professional image including punctuality, cleanliness, uniform and appearance standards. Consistently exhibits the actions/behaviors which best demonstrate the company values; perform all other tasks as directed by the company leadership team to include all restaurant management and their assigned representatives; always represent Moe’s and Quality Fresca, LLC as a professional in every aspect of performance. Other duties assigned. Education and Work Experience Required: Education High school diploma or equivalent preferred. Required Knowledge, Skills, and Abilities: Quality guest services skills Quality communication skills to multiple audiences Effective shift management skills Computer skills Self-disciplined and leadership skills Ability to multi-task Ability to effectively lead a restaurant team to achieve company goals Adherence to company core values – Quality Way Physical and Cognitive Requirements: While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position. The employee must occasionally transport and/or move up to 50 pounds. The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment. Work Environment: The noise level in the work environment is usually moderate.

Responsibilities

The Shift Manager is responsible for managing daily operations, ensuring quality food and guest service, and adhering to company policies. They also coach the restaurant team and maintain a fun atmosphere for both employees and guests.