Shift Manager at Securitas USA Corporate Services

Blackburn, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

17.84

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Security Management, People Management, Operational Delivery, Staff Supervision, Roster Management, Performance Management, Incident Reporting, Access Control, CCTV Operation, Decision Making, Conflict Resolution, Client Relationship, Microsoft Office, Adaptability, Discretion

Industry

Security and Investigations

Description

Company Description Join Securitas - Global Leader in Security Services! 🌍🔐 At Securitas, we’re dedicated to protecting what matters most. With over 300,000 employees worldwide, we offer innovative security solutions tailored to each client’s needs. From on-site officers 🚓 to advanced surveillance 🎥, we use the latest technology to deliver top-tier protection. Be part of a trusted team, where your contribution makes a real difference in safeguarding people, assets, and information. Join us today and help create safer environments for businesses and communities! 💼🌟 Job Description 🔒 Job Title: Shift Manager 📍 Location: Salmesbury - BB2 💷 Pay Rate: £17.84 per hour 📅 Contract Type: 42 Hours, 4on4off, Days, Nights & Weekends 💼 Reporting To: Service Delivery Manager Join Securitas: Integrity | Vigilance | Helpfulness Are you a confident leader with a strong security background and exceptional people management skills? We’re looking for a Shift Manager to oversee all on-shift operations, ensuring high standards of service delivery and personnel performance across our security team. This is a pivotal role responsible for supervising and supporting security personnel, managing operational delivery, and acting as the central point of contact for client and company interactions during your shift. 🔧 Key Responsibilities: Supervise and coordinate security staff during assigned shifts. Ensure all officers are site-trained and possess valid SIA licences or LDNs. Proactively manage staffing rosters, absences, and holiday cover. Conduct regular performance check-ins and monthly staff engagement. Lead briefings, debriefings, and uphold SOP standards. Ensure proper incident reporting and investigation compliance. Maintain professional appearance and conduct across the team. Assist in training implementation, emergency procedures and best practices. Monitor and report faults in security equipment and systems. Handle access control, CCTV, detection and alarm systems. Be the first point of contact for security-related queries on shift. Support the Service Delivery Manager with operational needs and planning. 🧭 Skills & Competencies: Proven leadership with ability to inspire and manage high-performing teams. Strong decision-making, communication, and conflict resolution skills. Ability to manage time effectively and handle shift priorities. Excellent customer service and client relationship skills. Technically proficient with security systems and Microsoft Office suite. Flexible, adaptable, and confident in high-pressure environments. Qualifications 📋 Requirements: • Management experience • Current SIA licence - Door Supervisor and CCTV • Have a full 5 year checkable work history. • Strong communication skills. • Competent in MS Word, Excel and E-Mail (Outlook). • Well-developed interpersonal and influencing skills. Able to negotiate and deal with sensitive and confidential matters with tact and discretion. • Adaptable and responsive in the face of changes in priorities, plans and schedules. • Understanding of the Corporate and Major Events. Additional Information It’s great to see you’re considering a career with Securitas UK! Join our global team of 336,000+ colleagues and help make the world a safer place. At Securitas, we live by our values of Integrity, Vigilance and Helpfulness, and our People Promise: Opportunity – We see potential in every person and situation People – We open our eyes to all that’s good Purpose – We make your world a safer place What You Can Expect Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help. Diversity & Inclusion – Be Yourself We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter, and the Armed Forces Covenant. We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month. Your Benefits STRIVE– Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits. Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs. Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary. Specsavers – Save money on eye tests and when purchasing spectacles. WeCare – A 24/7 online GP, mental health support service, get fit programme and more. Toothfairy – Online access to advice and guidance, from real UK Dentists. Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions. Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals. Free Mortgage Advice Go & Live – Financial Wellbeing Hub Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas Take the Next Step Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today. See a different world. Pay Rate (UK): Hourly

Responsibilities

The Shift Manager will supervise and coordinate security staff during assigned shifts, ensuring all officers are properly trained and licensed, while proactively managing staffing needs. This role involves leading briefings, upholding standard operating procedures, handling incident reporting, and serving as the primary contact for security queries on shift.