OVERVIEW

We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our busy pub in Soho. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional hospitality. This role involves managing staff, adhering to licensing laws, and maintaining a high level of customer satisfaction. The Shift Manager will play a crucial role in fostering a positive work environment and ensuring that all team members are motivated and performing at their best.

REQUIREMENTS

• Proven experience in a supervisory role within the hospitality industry is essential. Minimum 5 years experience
• Strong hospitality experience with knowledge of managing and handling of cash and banking.
• Excellent leadership skills with the ability to motivate and manage a diverse team effectively.
• Exceptional communication skills, both verbal and written, with the ability to engage positively with customers and staff alike.
• A background in pub management or pub operations is mandatory.
• Flexible working is a must (weekdays, evenings and weekends are required)
  Additional Benefits: Paid Holiday
  Currently looking for part time with a possibility of full time.
  Job Types: Part-time, Zero hours contract
  Pay: £15.00 per hour
  Expected hours: 10 – 20 per week

Benefits:

• Employee discount

Work Location: In perso

• Supervise daily operations of the pub, ensuring smooth service and adherence to company policies.
• Lead and manage a team of staff, providing guidance and support to enhance performance.
• Ensure compliance with health and safety regulations, deal complaints professionally, striving for resolution to enhance guest satisfaction.
• Collaborate with management to implement strategies for improving operational efficiency and profitability.