Shift Manager at Trademark Property Company

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Customer Service, Facility Operations, Supervisory Skills, Problem-Solving, Decision-Making, Mechanical Aptitude, Safety Management, Financial Management, Sales Promotion, Team Support, Emergency Procedures, Operational Oversight, Facility Maintenance, Technical Skills

Industry

Real Estate

Description

Description About Trademark Property Company and the Galleria Dallas Ice Skating Center Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties. Since its founding in 1992, the company has been dedicated to transforming communities by creating vibrant, community-focused spaces. The Shift Manager will be a key leader on our team at the Galleria Dallas Ice Skating Center, the premier year-round ice rink within this vibrant, mixed-use destination. This role is crucial to ensuring a safe, fun, and well-managed skating experience for all guests. Overview: A dedicated and safety-focused Shift Manager at the Ice Skating Center is responsible for the overall supervision of daily public sessions and staff. This role requires a blend of strong customer service leadership, operational oversight, and facility maintenance to ensure the smooth operation of the rink during their shift. Job Type: Part-Time, Hourly, Non-Exempt, Permanent Position Key Responsibilities Team Leadership & Supervision: Oversee and support cashiers, clerks, and skate monitors to ensure all public sessions run smoothly. Maintain visibility and availability for both customers and staff throughout the shift. Safety & Operations: Direct and organize evacuation and shutdown procedures during emergency situations. Maintains a calm and composed demeanor during all emergency situations. Facility & Equipment Management: Operate ice-making equipment, the skate sharpener, and the point-of-sale (POS) cash register. Assists in the general maintenance and upkeep of the ice center and its equipment. Financial & Administrative: Supervises or performs daily closeouts, ensuring the accuracy of deposits and financial records. Completes all required incident reports accurately and promptly. Sales & Promotion: Promotes and sells skating lessons, birthday parties, group admissions, after-hour private events, and other skating center offerings Requirements Leadership & Communication: Exhibits strong leadership, problem-solving, and decision-making skills. Effectively communicates ideas, information, and opinions to staff. Demonstrates the ability to build and maintain positive working relationships. Experience & Education: Prior experience in customer service, facility operations, or supervisory roles. High school diploma or equivalent is required; additional education or certifications in recreation, hospitality, or management is preferred. Technical & Safety: Basic mechanical aptitude and familiarity with ice rink equipment is a plus. CPR/First Aid certification is preferred or the willingness to obtain it. Physical: The ability to stand, walk, and perform occasional lifting within an indoor ice rink environment with varying temperatures. Availability: Must be able to work a flexible schedule, including weekends and flexible hours during holidays.

Responsibilities

The Shift Manager is responsible for supervising daily public sessions and staff at the Galleria Dallas Ice Skating Center. This role includes ensuring safety, operational oversight, and facility maintenance during their shift.