ARE YOU A SEASONED WAREHOUSE AND TRANSPORT PROFESSIONAL? ARE YOU LOOKING TO MAKE A POSITIVE IMPACT IN YOUR PLACE OF WORK?

Our Dagenham site is going through positive change and growth, and we are looking for a new Shift Operations Manager to join the team! Your role with us will be to support the Site Operations Manager across the smooth running of the site and help to support the positive cultural and operational changes we are making.

WHO DO WE WANT?

We are looking for an experience Operations, Warehouse, and Transport professional, preferably with a CPC licence (however, we would be willing to help fund you gaining your CPC licence), along with:

• Previous experience within Warehouse, Logistics at a management or supervisor level
• Experience of strong leadership of a team to success
• Clear communicator
• Computer literate
• Analytical Skills
• Previous experience of working across home delivery operations
• Good knowledge of the local area
• Experience of working and collaborating with external suppliers and internal stakeholders.

We also want someone that positively contributes to the team, someone that is hard working and willing to go the “extra mile.” Someone that is people focussed, whether that be our colleagues or our customers, we are in the business of supporting people!

Safe & Legal Compliance – full compliance in both transport and health and safety requirements within the operation.
Customer Service – ensure all Key Delivery Service KPIs are met or exceeded.
Leadership & Development– objective setting, team and individual performance reviews and succession planning.
Communication – daily, weekly and month briefs to set the vision.
Cost Control – meeting & generating ideas to reduce operating cost v budget.
Continuous Improvement – support a continuous improvement culture, both within the local operation, and across the network.
Analytical– analysis of business reports & data to improve performance in key areas.
Planning – shifts, routes, deployment plans for the Warehouse & Transport operations.
Managing– team’s hours, holidays, performance for warehouse & transport colleagues.
Recruitment– In line with budget requirements, interviewing & supporting the on-boarding process for colleagues