Shift Supervisor at Genghis Grill

Grand Prairie, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Performance, Sales, Profitability, Cost Controls, Training, Development, Retention, Customer Satisfaction, Team Motivation, Brand Standards, Food Safety, Decision Making, Communication, Organization, Financial Skills

Industry

Restaurants

Description

At Genghis Grill, we want you to succeed! We offer expert training and Competitive Wages, Tips are Paid Dailey, Flexible work schedules, a Diverse Work Environment, 401K, and FREE Teammate meals & Discounts. Opportunities for advancement and career growth within! Health insurance benefits are available for full-time teammates. The Shift Supervisor is a critical member of the operations team at Genghis Grill. You would be responsible for the overall shift operation of the restaurant. Key responsibility areas include team performance, increased sales and profitability, effective cost controls, training and development, and retention of employees. The Shift Supervisor is responsible for working actively to ensure the restaurant meets financial and operating goals. Duties and Responsibilities * Promotes the company's mission, vision, and values. * Runs and manages shifts effectively with a focus on his/her assigned area of responsibility. * Ensures customer satisfaction and knowledge of customer recovery strategies * Effectively leads, develops, and motivates the team * Delivers a quality product and experience based on brand standards and operating procedures * Conducts effective pre-shift meetings during every shift * Enforces company human resources policies in all aspects of the manager and teammate experience * Enforces all food safety policies and procedures to ensure compliance with the laws, codes, and guidelines set forth by the FDA and Health Department Qualifications * Strong leadership skills to train, coach, develop and motivate others. * Able to make critical decisions * Excellent communication skills including writing, speaking, and public speaking * Exceptional organizational and operational skills. * Excellent interpersonal skills, including tact and professionalism in dealing with staff, customers, and management. * Financial skills, including calculating food and labor costs and knowledge of cost-controlling measures. Physical Requirements * Ability to speak clearly and listen attentively to employees and guests. * Ability to read and write to facilitate communication * Ability to stand and exert well-paced mobility for up to four hours in length * Ability to lift and/or move up to 50 pounds in weight * The workplace may frequently expose the team member to heat/cold and odors. Education and Experience * Must be at least 21 years of age. * Extensive background, 5+ years, in high volume full-service restaurant food operations * Valid ServSafe certification. * Detailed knowledge of the county, state, and federal health codes. * Knowledge of basic employment laws and regulations. * Some knowledge of the Spanish language is a plus. * Minimum high school education, a college degree are preferred. Verbal and Reasoning Requirements Must be able to speak clearly and listen attentively to co-workers and managers. Must be able to engage in a two-way conversation with the customer on the floor. Must have the ability to read and/or follow verbal instructions and implement the same. Must be capable of applying common sense and understanding to carry out oral and/or written instructions. Must understand and adhere to service standards. I have reviewed this job description and am able to perform the essential functions of the job under the described conditions with or without reasonable accommodation.

Responsibilities

The Shift Supervisor is responsible for the overall shift operation of the restaurant, focusing on team performance, increasing sales and profitability, effective cost controls, and employee development. Duties include running shifts effectively, ensuring customer satisfaction, leading and motivating the team, and enforcing all company policies and food safety procedures.