Shift Supervisor at GOODWILL OF WESTERN & NORTHERN CONNECTICUT

Torrington, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

19.0

Posted On

30 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Store Operations, Delegation, Customer Service, Merchandise Promotion, Complaint Handling, Issuing Refunds, Daily Documentation, Financial Reporting, Cash Register Operation, Stock Duties, Merchandise Rotation, Display Work, Inventory Recording, Team Leadership, Cash Handling, Lifting

Industry

Non-profit Organizations

Description

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities. Our Retail Stores support and even provide funding to different Goodwill programs that assist people with obtaining meaningful employment and bettering their overall quality of life. As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill’s mission. What Goodwill can offer you: * Opportunities for career advancement * Company-paid professional development and training * A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid) * These benefits available 1st of the month, following 60 days of employment * Two (2) weeks' vacation, four (4) personal days, and seven (7) days of sick time * Up to $3,000 in qualified Tuition Reimbursement * Nine (9) Paid holidays * 403(b) Retirement Savings Plan, including Employer Match * 50% Employee Discount * Anniversary Recognition Program - $50 Swag Store credit at 1 year and increasing financial awards every 5 years * $200 Referral Program (for every candidate hired that you refer to Goodwill) Responsibilities: * Responsible for store operations during assigned shift * Opening and closing retail store * Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks * Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds * Completing daily documentation and financial reports * Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission * Performing stock duties such as merchandise rotation, hanger change, and display work * Recording inventory of product received (on display or returning to the warehouse) * Maintaining a clean and neat store Position Requirements: * High school graduate or the equivalent * One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties * Ability to lead and direct Team Members * Basic math skills for cash handling and ability to operate register * Being prepared for considerable standing, reaching, lifting, carrying, bending, pushing, and pulling. Must be able to lift over 40 pounds. * Exposure to inclement weather * Exposure to various merchandise with potential for contaminated or damaged items * Ability to work day, evening, and weekend shifts Start your journey with Goodwill today by applying at gwct.org/about/work-here Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching

Responsibilities

The Shift Supervisor is responsible for managing store operations during their assigned shift, which includes opening and closing the retail store and delegating tasks to associates to ensure completion. They must also provide excellent customer service, handle transactions, and complete necessary daily documentation and financial reports.