Shift Supervisor - Highway 6, TX at OSR HOLDING COMPANY LLC

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

15.0

Posted On

17 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shift Supervision, Customer Experience, Membership Sales, Site Operations, Leadership, Cash Handling, POS Transactions, Customer Service, Issue Resolution, Metric Monitoring, Team Leadership, Outdoor Work

Industry

Description

Description We’re looking for a high-energy, hands-on Shift Supervisor who thrives in a fast-paced car wash environment and loves driving great customer experiences. In this role, you’ll run day-to-day shifts, support membership sales alongside the team, and help keep the site operating at peak performance, clean, safe, and customer-ready. This position supports the Store Manager and Assistant Manager and may serve as the on-duty supervisor when needed. Key Responsibilities Open/close the site and execute daily shift operations (sales, labor coverage, cleanliness, and safety) Lead by example: actively sell Unlimited Wash Club memberships and support line/tunnel operations Ensure a smooth, efficient customer flow—help manage the queue and keep the site moving Maintain strong site standards across tunnel, vacuums, lot, landscaping, and overall appearance Follow established procedures for cash handling, POS transactions, and membership processing Address customer concerns and resolve issues quickly and professionally to support retention Monitor basic shift metrics (car count, membership sales, uptime/cleanliness) and communicate updates to management Step in as the on-duty supervisor in the Store Manager/Assistant Manager’s absence as assigned Requirements 1–3 years of experience as a Shift Supervisor, Shift Lead, or similar role in car wash, QSR, retail, or hospitality Comfortable selling and engaging customers—must enjoy promoting memberships and upgrades Strong customer service instincts and confidence handling escalations Able to work outdoors in all weather and remain on your feet throughout shifts Flexible availability including weekends, evenings, and holidays Basic computer skills (POS systems, scheduling tools, Google Sheets) Benefits & Perks We believe our team members deserve great support. Along with competitive pay and incentive opportunities, we offer a benefits package designed to help you feel secure, stay healthy, and enjoy the perks of working in the car wash world: Health, dental, and vision insurance Supplemental benefits 401(k) with company match Paid time off (PTO) plus paid holidays Unlimited car washes (naturally)

Responsibilities

The Shift Supervisor will manage daily shift operations, including sales, labor coverage, cleanliness, and safety, while actively leading the team in selling Unlimited Wash Club memberships. This role involves ensuring smooth customer flow, maintaining high site standards, and addressing customer concerns professionally.