Shift Supervisor - JAK's Coquitlam (Westwood) at JAK's Beer Wine & Spirits

Coquitlam, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

22.5

Posted On

16 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervisory Leadership, Wine Knowledge, Spirits Knowledge, Craft Beer Knowledge, Customer Service, Team Coaching, Merchandising, Effective Communication, Inventory Management, Sales Engagement

Industry

Retail

Description

We’re so grateful you’re here! We are seeking a Shift Supervisor to live our purpose of: Sharing our Passion for People and Spirits at our Coquitlam - Lougheed location! A little bit about us... With 10 liquor store locations, we are a family owned business that knows our success comes from the people who make us, us and we are committed to fostering a culture of caring, learning, integrity, hospitality & FUN! JAK's will support you to be the most successful you can be; both personally and professionally. Perks and Benefits Competitive wages, plus tips Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador & Leadership courses) Monthly tasting allowance A generous staff discount Onboarding and training program Product Knowledge seminars with tasting kits Medical & Dental Benefits The Ideal Candidate Has a passion for wine, beer and spirits and the service industry as a whole Has 1-3 years of experience in a supervisory role Is knowledgeable in the area of wine, spirits or craft beer Possesses a positive attitude and has the ability to energize the team Is an effective communicator with the ability to share knowledge with our team and guests Is the ultimate team player Has the ability to create a ‘wow’ experience for our guests and is passionate about customer satisfaction Embodies the JAK's values of: Caring, Learning, Hospitality, & Integrity Duties and Responsibilities Effectively engaging with our guests on the sales floor by establishing rapport and providing suggestions and wine pairings when appropriate Coaching and training of Service Champions Receiving orders and unloading pallets; stocking the sales floor Executing all daily tasks and merchandising needs while ensuring guest experience is first priority Sharing concerns, observations and positive feedback with the manager on a weekly basis and communicating clearly and effectively Ensuring cleanliness, effective lighting and music level of the retail environment meets JAK’s standards and all orders are stocked and faced It is our goal to build teams with unique and diverse perspectives to promote inclusivity within our teams, guests and communities. If you want to work in a dynamic, fun environment, create memorable experiences, and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it! We can't wait to welcome you to JAK's!

Responsibilities

The Shift Supervisor is responsible for engaging guests on the sales floor, providing product suggestions, and coaching service champions. They also manage daily operational tasks including receiving orders, stocking shelves, and maintaining store cleanliness standards.