JOB SUMMARY

We are seeking a dynamic and experienced Shift Supervisor to support our store operations and drive sales performance. The ideal candidate will possess strong organizational skills, a passion for customer service, and the ability to lead a team effectively. As a Shift Supervisor, you will be responsible for ensuring an exceptional cafe experience for our customers while supervising day-to-day operations, including inventory management, staffing, and achieving targets.

EXPERIENCE

• Proven experience in retail/cafe supervision or a similar role is preferred.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent customer service skills with a focus on building relationships with customers.
• Familiarity with cash handling procedures and basic math skills for accurate transactions.
• A proactive approach to problem-solving with strong decision-making capabilities.
  Join our team as a Shift Supervisor where you can make an impact by leading your team to success while providing exceptional service to our valued community.
  Job Type: Full-time
  Pay: $36,400.00-$40,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Language:

• French (preferred)

Work Location: In perso

• Lead and motivate the retail team to achieve sales goals and provide outstanding customer service.
• Manage inventory levels by overseeing purchasing and stock management to ensure product availability.
• Train staff on customer service best practices, cashiering procedures, and product knowledge.
• Maintain store safety, cleanliness, and presentation standards.
• Handle customer inquiries and resolve issues promptly to enhance customer satisfaction.
• Collaborate with management on store policies, budgets, and operational improvements.