Shift Supervisor, Magnolia House Women's Shelter at CAMBA

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

48927.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Data Management, Communication, Regulatory Compliance, Team Performance, Conflict Resolution, Client Safety Monitoring, Performance Appraisals, Incident Management, Documentation, Orientation Coordination, Inventory Management, Emergency Response, Policy Enforcement, Crisis Prevention, Bilingual Communication

Industry

Non-profit Organizations

Description

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Magnolia House is located in the Brownsville section of Brooklyn serves 200 single women at any given time. The majority of these clients are diagnosed with mental illness, some dually with chemical addictions as well. Position: Shift Supervisor Reports To: Assistant Program Manager Location: 1424 Herkimer Street, Brooklyn, NY 11233 What The Shift Supervisor Does: Input client data using DHS’ CARES database, as needed. Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders. Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc). Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility. Ensure inventory of security equipment is up to date. Ensure security of valuables and medications in safe/cabinet. Utilize performance management systems to encourage the ongoing communication process with direct staff in order to develop, enhance, sustain, and improve the employees’ work performance. Manage and coordinate the day-to-day functions of the facility ensuring programming, rounds, and client care services are occurring. Implement strategies for effective team performance. Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation. Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner. Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware. Monitor clients’ safety and ensure safety policies and procedures are practiced daily. Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders. Prepare performance appraisals for direct reporting staff. Review and sign time sheets. Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate. Minimum Education/Experience Required: HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years applicable experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience. Other Requirements: Must obtain and maintain First Aid/CPR certification. Must obtain and maintain certification in overdose prevention. Must obtain and maintain F-80 Fire Safety Coordinator certification Must obtain and maintain CPI (Crisis Prevention) certified Bi-lingual preferred. Compensation: $48,927 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.

Responsibilities

The Shift Supervisor manages day-to-day functions of the shelter, ensuring client care services and programming are effectively delivered. They also handle incidents, complaints, and ensure compliance with safety policies.