Misty Mountain Cannabis is now accepting applications for Shift Supervisor position.
The Shift Supervisor, reporting directly to the General Manager, supports the General Manager, and is responsible for running the daily operations of the store when scheduled as the shift supervisor. They assist the CSSRs and are regularly responsible for all facets of the Customer Service and Sales Representative Role.

QUALIFICATIONS

• Minimum one year of customer service experience in a retail environment
• Previous supervisory experience is ideal
• Deep cannabis product knowledge including product types, strains, consumption methods and possible effects is beneficial
• Knowledge and understanding of the cannabis industry including federal, provincial, and municipal regulations etc. is beneficial
• Ability to work a flexible schedule, especially weekends and closing shifts
• Ability to successfully complete the Selling it Right certification
  The successful candidate must have excellent communication skills, good judgement, and the ability to juggle multiple tasks in a busy environment. They are a compassionate individual with a passion for cannabis and are able to build strong relationships with both customers and co-workers.

• Providing exceptional customer service
• Addressing any arising customer issues or concerns
• Enforcing all relevant regulations within the store
• Training, supervising, and performance coaching to CSSRs
• Ensuring proper cash handling and management techniques are being used
• Opening and closing the store in accordance with Standard Operating Procedures