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shift supervisor - Store# 19474, TD BANK TOWER CONCOURSE at Starbucks Coffee Company

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

12 Apr, 26

Salary

0.0

Posted On

12 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Teamwork, Communication, Coaching, Feedback, Motivation, Retail Knowledge, Interpersonal Skills, Shift Management, Quality Control, Training, Performance Management, Problem Solving, Positive Reinforcement, Relationship Building, Operational Execution

Industry

Retail

Description

Responsibilities and essential job functions include but are not limited to the following: Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns. Executes store operations during scheduled shifts. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team

Responsibilities

The shift supervisor assists with training new partners and provides feedback on their performance. They also ensure quality service and maintain a positive team environment during their shifts.